SubProcessorsUKG Inc. Subprocessors
HR Tech
UKG provides HR, payroll, and workforce management solutions to help organizations manage their workforce effectively.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ DPA | Cloud Infrastructure | Email Notifications | US | Identification, Contact, and Ticket Information |
| Arize AI ↗ DPA | AI | Troubleshooting, debugging, performance monitoring, and analytics to support system observability and optimization. |  Belgium |
Telemetry data containing traces that represent individual request journeys through our system, including processing times and associated metadata. |
| Clari, Inc. ↗ DPA | Sales | Customer Relationship Management (CRM) data analytics | US | CRM data such as business contact information and activity logs |
| CSG Systems, Inc. ↗ | Communications | Print Services for Payment Services | US | Documents |
| Google, LLC ↗ DPA | Cloud Infrastructure | GCP Architecture, Google Translate, Email/File Storage | Canada, US | Service data including personal data related to the provision of services |
| Mailgun Technologies, Inc. ↗ DPA | Email Notifications | US | Identification & Contact | |
| MasterTax, LLC ↗ | Finance | Tax filing | US | Data entered into the services for the purpose of tax filling. U.S. services only. |
| Pendo.io, Inc. ↗ DPA | Product | In-App User Engagement and Feedback Platform | US | Email address for mapping to Salesforce contacts, Product usage metadata (feature clicks, page visits, guide views), Feedback responses and interaction logs related to in-app messages or guides. |
| PlanSource Benefits Administration, Inc. ↗ DPA | HR | UKG Pro Benefits Prime | US | Data entered into advanced benefits administration solution |
| Salesforce.com, Inc. ↗ DPA | CRM | Customer Support Portal | US | Identification, Contact, and Ticket Information |
| Schoox, Inc. ↗ | Education | Learning Management System | US | All data applicable to the services |
| Splunk, Inc. ↗ DPA | Monitoring | Security Monitoring | US | Log events that may contain IP address, username, email address |
| Twilio / SendGrid ↗ DPA | Communications | Email Delivery Service | US | SMS Phone Number and message |
| Akamai Technologies, Inc. ↗ DPA | Cloud Infrastructure | Content Delivery Network | According to User IP | All data applicable to the services |
| Cloudflare ↗ | Cloud Infrastructure | Security (CDN) | According to User IP | All data applicable to the services |
| DataDog, Inc. ↗ DPA | Monitoring | Operations Data Platform for Log and Machine Events |  Germany |
Computer events about the Services and user activities, which form an audit trail |
| Elastic.co ↗ | Search | Search Function | Germany |
Identification (name, surname), Contact information |
| Microsoft Azure ↗ | Cloud Infrastructure | Hosting Provider | US | Service data including personal data related to the provision of services |
| Zendesk, Inc. ↗ | Customer Support | Support Management Tool | US | Identification, Contact, and Ticket Information |
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Summary
19
Total Subprocessors
5
Countries
13
Categories
74%
in United States
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