SubProcessorsSurveyMonkey Subprocessors
SaaS
SurveyMonkey provides a platform for creating surveys and collecting feedback from users.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Abacus.ai | AI | Operationalization of machine learning models |  USA |
- |
| Amazon Web Services | Cloud Infrastructure | Data storage, database hosting, and content distribution network (“CDN”) services. | USA, Canada, Ireland | - |
| Argos | Translation | Translation services for professional services customers. |  Poland |
- |
| Azure OpenAI | AI | Machine Learning services to support AI product features. | USA |
- |
| Cloud Infrastructure | Open-text response translation; hosts survey and respondent assets; NLP for respondent data. | USA |
- | |
| Heroku | Cloud Infrastructure | Application host and data store. | USA |
- |
| Inginit | Professional Services | Professional services project coordination (contractors). |  India |
- |
| IPdata | Data Enrichment | Geolocation lookup for respondents. | USA |
- |
| Jira | Productivity | Workflow management tool used to report, investigate and resolve product issues and outages. | USA |
- |
| OpenAI | AI | Machine Learning services to support AI product features. | USA |
- |
| Salesforce | CRM | Customer Support. | USA |
- |
| ScaleGrid | Cloud Infrastructure | Database hosting. |  Ireland |
- |
| Snowflake | Data Warehouse | Storage of usage data for analytics and product development, and quality analysis of de-identified response data. | USA |
- |
| Twilio | Communications | SMS delivery. | USA |
- |
| Upwork | Freelance | Professional services, customer support, and engineering team augmentation (contractors). | USA, Australia, Italy, Philippines, Brazil | - |
| SurveyMonkey Affiliates | Customer Support | Customer and product support, product development, infrastructure, and technology services. | USA, Australia, Canada, UK, Costa Rica, India | - |
| Functional Software Inc. (Sentry.io) | Error Tracking | Application error capturing and site health monitoring. | USA |
- |
| Microsoft (Sharepoint) | Productivity | Internal document repository. | USA |
- |
| Sparkpost (MessageBird) | Email delivery service. | USA |
- | |
| Xoriant, InfoSol, Tredence, Impetus, Valuelabs | Data & Analytics | Data & Analytics team task augmentation (contractors). | India |
- |
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Summary
20
Total Subprocessors
11
Countries
14
Categories
80%
in United States
Subprocessors by Country
Subprocessors by Category
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