SubProcessorsJourneyTrack Subprocessors
SaaS
JourneyTrack is an enterprise Journey Management SaaS that empowers brands to seamlessly create, track, and govern customer journeys by leveraging AI to ultimately improve the end-to-end customer experience.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Cloud infrastructure provider for web applications. It enables scalable services, data storage, and application hosting in a secure and flexible environment. | US | Cloud provider |
| Google Workspace ↗ | Productivity | Productivity and collaboration tools, including Gmail, Google Drive, Google Docs, Google Meet, and more, to manage communication and teamwork. |  United States |
Collaboration |
| MongoDB Atlas ↗ | Database | A cloud database designed for efficient, scalable, and flexible data storage and processing. | US | Data storage and processing |
| GitHub ↗ | Developer Tools | A platform for hosting, collaborating, and managing version control for software development projects. | null | Version control |
| OpenAI ↗ | AI | Development of AI-based solutions, including language models for various applications. | United States |
Engineering |
| HubSpot ↗ | Marketing | A marketing and sales platform for managing campaigns, automating customer interactions, and optimizing business strategies. | United States |
Marketing |
| Slack ↗ | Communications | A real-time messaging and communication tool for teams, with integrations to streamline workflows. | null | Collaboration |
| Jira ↗ | Productivity | A tool for planning, tracking, and managing software projects, including task and issue management. | United States |
Project Management and issue tracking tool |
| Heap Inc. ↗ | Analytics | Data analytics platform to capture and analyze user behavior in applications and websites. | null | Data analytics |
| Vanta ↗ | Security | A platform for continuous security and compliance monitoring. | null | Security |
| Stonly ↗ | Customer Support | An interactive platform for automating self-serve guidance for customer support and product adoption, enhancing the customer experience. | null | Customer support |
| Anthropic ↗ | AI | We utilize Anthropic's Claude AI model to generate various elements within our application. Prompts submitted to the Claude model are designed not to contain sensitive data. | null | Engineering |
| DataDog ↗ | Monitoring | Observability and security platform designed to monitor infrastructure, applications, logs, and user experience in real-time. | null | Security |
| LogRocket ↗ | Analytics | Session replay and product analytics platform. | null | Cloud monitoring |
| StatusIO ↗ | Monitoring | Hosted status pages and incident communication platform. | United States |
Cloud monitoring |
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Summary
15
Total Subprocessors
2
Countries
11
Categories
53%
in null
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