Capacity Subprocessors
SaaS
Capacity provides an AI-powered platform that automates customer support and internal operations through intelligent virtual agents and integrations.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Alianza Metaswitch | Communications | Telephony | Monitoring | |
| Amazon Web Services | Cloud Infrastructure | IaaS | N/A | |
| Apple | Technology | App Store customer information | App Store customer information | |
| Auth0 | Authentication | Authentication and authorization | Authentication and authorization | |
| Authvia | Payments | Text-based payments | Payments | |
| Bandwidth | Communications | SMS text carrier | SMS text carrier | |
| Chameleon | Productivity | In-App Messaging | In-App Messaging | |
| ChargeOver | Billing | Automated Invoicing Software | Customer billing | |
| Cloudflare ↗ | Security | Cloud Application Firewall | Worldwide | N/A |
| Clumio | Backup | Data Backup | Data Recovery Solution | |
| Customer IO | Marketing | Out-of-App Messaging | Out-of-App Messaging | |
| Datadog | Monitoring | Log Monitoring | Infrastructure Status Monitoring | |
| Deepgram | AI | Transcription Processor | Redaction | |
| Digital Realty | Cloud Infrastructure | Datacenter | Datacenter | |
| Elastic | Database | Data Storage | N/A | |
| Github | Developer Tools | N/A | N/A | N/A |
| Google Cloud Platform | Cloud Infrastructure | IaaS | N/A | |
| Google Workspace | Productivity | Productivity Tools | Gmail | |
| Hubspot | Marketing | Marketing Platform | Customer Contact information | |
| IBM Cloud | Cloud Infrastructure | N/A | N/A | |
| iConnective | Communications | SMS text carrier | SMS text carrier | |
| Lacework | Security | IDS | Network Security | |
| LangSmith | AI | AI observability & evals | Debug, test, and monitor AI app performance | |
| Loggly | Monitoring | Logging | Collecting and analyzing log data for monitoring, debugging, and operational insights | |
| Lunaweb GmbH d.b.a. CloudConvert | Media | Ingestion Compatibility (.key and .pages files) | Ingestion Compatibility (.key and .pages files) | |
| M-Theory | Cloud Infrastructure | Datacenter | Datacenter | |
| Mailgun | Platform Email Features | Routing and transmission of emails | ||
| MapBox | Mapping | Map UI provider | Map UI provider | |
| Maxio | Billing | Service Invoices | Automated invoice delivery | |
| Microsoft 365 & Teams | Productivity | Email and Data Storage | Communications | |
| Microsoft Cloud & AI (Azure, Github) | Cloud Infrastructure | IaaS | Hosting, AI Cloud Service, O365, Teams | |
| MongoDB | Database | IaaS | N/A | |
| OpenAI | AI | AI content generation | Optional configuration for AI enrichment | |
| Redis Labs | Database | Logs/User Data | Caching and managing session/user data to optimize application performance | |
| Retell AI | AI | AI Voice Agent | AI Voice Agent interactions | |
| Sage | Accounting | Account and financial information | Accounting | |
| SendGrid | Customer Communications platform | Customer Communications platform | ||
| Sentry.io | Monitoring | Performance Monitoring | Error tracking and performance monitoring | |
| Sinch | Communications | SMS text carrier | SMS text carrier | |
| Stackify | Monitoring | Log Monitoring | Infrastructure Status Monitoring | |
| Syniverse | Communications | SMS text carrier | SMS text carrier | |
| Tableau | Analytics | Data visualization | Transforming raw data into visual insights and dashboards for reporting | |
| Thirdchannel | Analytics | Reporting/User communication | Generating operational reports and supporting analysis of communication trends | |
| Twilio | Communications | SMS text carrier | SMS text carrier | |
| Userpilot | Productivity | Self service activation | Automated customer onboarding (checklists, popup guides) and user information | |
| Voci | AI | Voice Transcription | ASR Engine | |
| VoiceCloud | Communications | Transcription Service | Transcription Service |
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Summary
47
Total Subprocessors
3
Countries
19
Categories
94%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
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Common in your industry
Top subprocessors used by other SaaS companies