Synthesia Subprocessors

synthesia.io Last scanned: Feb 9, 2026 View source page →

Synthesia provides AI-driven video creation solutions, allowing users to create videos using synthetic media.

Subprocessors 19 Data Flow Change History 1 Insights View Companies Using Synthesia 2

Name	Category	Purpose	Country	Data Processed
Synthesia Inc. ✉	HR	Engaging employees for various roles involved in the delivery of the SaaS to the customer	United States	-
Synthesia B.V. ✉	HR	Engaging employees for various roles involved in the delivery of the SaaS to the customer	Netherlands	-
MongoDB ✉	Database	Structuring and storing production data.	Ireland	-
Kaleido AI ✉	AI	Video processing to prepare a custom avatar. Video data of a person is transmitted and stored for a time-limited period for the purpose of pre-processing video to create a custom avatar for the service.	Austria	-
Surfboard Technology ✉	Customer Support	Processing the support tickets raised via Intercom for allocation, scheduling, and prioritization with the support personnel.	United Kingdom	-
Slack Technologies ✉	Communications	Internal company communication and content moderation management for the service. Identity data is transmitted and stored for the purpose of content review on the service.	Ireland	-
Deep Zen ✉	AI	Text-to-speech conversion.	United Kingdom	-
WellSaid Labs ✉	AI	Text-to-speech conversion.	United States	-
Mux ✉	Cloud Infrastructure	Video content delivery network.	United States	-
Amazon Web Services EMEA SARL ✉	Cloud Infrastructure	Web hosting, data storage and compute for video processing services. Identity data is transmitted and stored for the purpose of user account setup and authorisation. Audio/Video data of a person is stored and transmitted for the purpose of video creation.	Luxembourg	Identity data, Audio/Video data
Google Cloud EMEA Limited	Cloud Infrastructure	Email service provider used for communicating data to Processor	Ireland	-
Stripe Payments Europe, Ltd ✉	Payment Processing	Payment provider only if the payment is made via credit card	Ireland	-
The Rocket Science Group LLC d/b/a Mailchimp ✉	Email	Automated user notifications. Identity data is transmitted for the purpose of providing email notifications to end users.	United States	Identity data
Salesforce UK Limited ✉	CRM	Customer relationship management. Account emails are stored with the company information.	United Kingdom	Account emails
Intercom R&D Unlimited Company ✉	Customer Support	Support ticketing system and widget	Ireland	-
IBM United Kingdom Limited ✉	Technology	Text-to-speech conversion	United Kingdom	-
Microsoft Ireland Operations Limited	Cloud Infrastructure	Content moderation, text-to-speech, speech-to-text conversion	Ireland	-
Functional Software, Inc. d/b/a Sentry ✉	Error Tracking	Error logging, the error log may contain a part of the user provided script that caused the error	United States	-
UAB ConvertAPI ✉	API	Conversion of PowerPoint presentations uploaded by the customers into slides in STUDIO. No persistent storage is utilised.	Lithuania	-