SubProcessorsSynap Subprocessors
EdTech
Synap is a data processor that provides a platform for online assessments and learning.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services DPA | Cloud Infrastructure | We use their infrastructure to deliver the Synap platform. |  EU |
- |
| MongoDB DPA | Database | MongoDB provide cloud database solutions, we license their technology for use in on AWS infrastructure. | EU |
- |
| Sendgrid ↗ | We use Sendgrid to send automated emails from the Synap platform. | US | - | |
| Rosalyn Inc | AI | Rosalyn is a provider of live, AI-powered proctoring services. | US | - |
| Intercom ↗ | Customer Support | A web-based chat and customer support provider. | US | - |
| Vitally | CRM | A CRM tool that allows our team to administer training, onboarding and general support to our Customers. | US | - |
| Segment ↗ | Analytics | A customer data infrastructure tool that helps us to keep our customer data in sync and secure across different tools. | US | - |
| Calendly ↗ | Productivity | A meeting-booking tool that helps our team to easily schedule meetings with our customers. | US | - |
| Stripe ↗ | Payment Processing | Payment processor used to process Credit/Debit card payments for Synap Customers. | US | - |
| GoCardless ↗ | Payment Processing | Payment processor used to process Direct Debit payments for Synap Customers. | US | - |
| Chargebee ↗ | Billing | Subscription management tool that helps us to manage our Customer information and issue invoices and receipts. | US | - |
| Copper | CRM | A CRM tool that allows our sales team to manage sales enquiries. | US | - |
| Mixpanel ↗ | Analytics | A web platform analytics tool for analysing how logged-in (admin) users interact with the Synap platform. | US | - |
| FullStory ↗ | Analytics | A session recording tool that helps us to understand how admin users are interacting with the Synap platform. | US | - |
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Summary
14
Total Subprocessors
2
Countries
10
Categories
86%
in United States
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