SubProcessorsSymbl.ai Subprocessors
AI
Symbl.ai provides AI-powered communication solutions that enable businesses to analyze and understand conversations in real-time.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Google Cloud ↗ | Cloud Infrastructure | Hosting of Symbl.ai cloud services, data storage, speech metrics and business analytics using Data Studio. |  USA |
Customer Personal Data |
| SendGrid, Inc. ↗ | Email notifications when using email workflow with APIs | USA |
Customer Personal Data | |
| Moesif ↗ | Analytics | API Analytics Platform used to identify API calls metrics to improve developer experience | USA |
Customer Personal Data |
| Pendo ↗ | Productivity | Captures user interactions on platform.symbl.ai to improve onboarding experience | USA |
Customer Personal Data |
| Okta (Auth0) ↗ | Authentication | Used for authorization and authentication for API keys | USA |
Customer Personal Data |
| Nexmo ↗ | Communications | Used for dialing into a PSTN network as part of Telephony API and SDK | USA |
Customer Personal Data |
| Zendesk ↗ | Customer Support | Customer support and service cloud | USA |
Customer Personal Data |
February 9, 2026
~1 modified
- ~ Nexmo (updated: extra_data)
February 9, 2026
~7 modified
- ~ Google Cloud (updated: data_processed)
- ~ SendGrid, Inc. (updated: data_processed)
- ~ Moesif (updated: data_processed, extra_data)
- ~ Pendo (updated: data_processed, extra_data)
- ~ Okta (Auth0) (updated: data_processed)
- ~ Nexmo (updated: data_processed)
- ~ Zendesk (updated: data_processed)
Summary
7
Total Subprocessors
1
Countries
7
Categories
100%
in United States
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