SubProcessorsSurveySparrow Subprocessors
SaaS
SurveySparrow provides a platform for creating and distributing surveys, enabling businesses to gather feedback and insights from their customers.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud infrastructure provider for SurveySparrow. Almost all data stored, processed and transmitted in SurveySparrow resides on Amazon Web Services data centers. | India, USA, Canada, EU, UK, UAE, Australia | Customer data |
| HubSpot Inc. | CRM | This is our internal CRM tool used to keep our customer contact details and communications up to date. |  United States |
- |
| Sparkpost | Sending out emails | United States, Europe | - | |
| Newrelic | Monitoring | To monitor the performance of the application and tune it. | United States, Europe | - |
| Stripe | Payment Processing | Subscription is managed by Stripe | United States |
- |
| Twilio | Communications | SMS share utilizes Twilio to deliver messages | United States |
- |
| Google Translate | AI | Survey and Response Translation provider for SurveySparrow | United States, Europe | - |
| Logz.io | Monitoring | Managing the logs created in SurveySparrow | United States, Europe | - |
| Zendesk | Customer Support | Internal cloud based customer support tool which is used to keep our customer contact details and communications up to date as part of the provision of our services. | United States |
- |
| Heap Analytics | Analytics | A web based analytics tool used to track App level events. | United States |
- |
| Matomo | Analytics | An web based analytics tool used to track App events and measure user action on the product including page views, taps, swipes etc. This is an open-source tool hosted and managed directly by SurveySparrow. No third-party data access. | United States |
- |
| Sendgrid | Sending out Emails | United States |
- | |
| Zipy.ai | Analytics | User session analytics & debugging | United States |
- |
| Open AI | AI | Machine Learning & Text Analytics | United States |
- |
| Azure OpenAI | AI | Artificial Intelligence & Machine Learning | Europe | - |
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Summary
15
Total Subprocessors
8
Countries
9
Categories
93%
in United States
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