SubProcessorsHappyFox Subprocessors
SaaS
HappyFox provides a help desk and customer support software platform that helps businesses manage customer inquiries and support tickets.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | HappyFox hosts its applications, services and customer data on Amazon web services. | USA, Germany | - |
| Cloudflare ↗ | Cloud Infrastructure | HappyFox uses the global CDN (Content Delivery Network) from Cloudflare to enhance application performance and mitigate DDoS attacks, service abuse & other risks. |  USA |
- |
| Twilio ↗ | Communications | Incoming SMS messages are processed by Twilio and eventually sent to HappyFox. Outgoing SMS messages will be sent to Twilio and be eventually sent to end users' phone number. | USA |
- |
| Google Cloud Platform ↗ | Cloud Infrastructure | When translation is on, all chat messages are sent to Google translation platform for translating them to a set target language. For HappyFox's AI offerings, we may use Google's Vertex AI service for powering the LLM functionality. | Global | - |
| Microsoft Azure ↗ | Cloud Infrastructure | Will be used for powering AI features across all of our products. | Global | - |
| HappyFox Technologies LLP | Software | HappyFox Technologies help develop the HappyFox products and provide support to resolve issues. |  India |
- |
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Summary
6
Total Subprocessors
3
Countries
3
Categories
50%
in United States
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