SubProcessors
Name Category Purpose Country Data Processed
Amazon Web Services Cloud Infrastructure Sirion platform, where all customer data is stored and processed, is hosted on AWS. United Kingdom, United States, European Union, Asia Pacific -
Microsoft Azure Cloud Infrastructure Sirion platform, where all customer data is stored and processed, is hosted on Microsoft Azure. United Kingdom -
Oracle Cloud Infrastructure Cloud Infrastructure Sirion platform, where all customer data is stored and processed, is hosted on OCI. Saudi Arabia, India -
IBM Cloud Cloud Infrastructure Sirion Platform, where all customer data is stored and processed, is hosted on IBM Cloud. United States -
Microsoft Office 365 Communications Email service that enables alerts and notifications in the Sirion platform. Asia Pacific -
Freshworks Customer Support Ticketing tool used to provide customer support. Europe -
SirionLabs Pvt. Ltd Customer Support Provisioning of implementation, support, and delivery services to Sirion customers. India -
IBM Watson AI Generative AI conversational bot in the Sirion platform. United States -
WhatFix Productivity Used for creating interactive guides, performance support, and user onboarding. United States, European Union -
Gotowebinar Video Used for hosting virtual online events including webinars. United States -
HubSpot Marketing Used for executing marketing campaigns and managing the database of customers and prospects. North America -
Outreach Sales Used for managing customer interactions across email, voice and social. United States -
Drift Customer Support Used for facilitating chat communication with website visitors in real‑time. United States -
6Sense Marketing 6sense captures buying signals to deliver recommendations for targeting in-market accounts. United States -
Influ2 Marketing Digital advertising tool that enables targeted advertising. United States -
LeanData Sales Used for managing leads within Salesforce. United States -
Zapier Automation Web automation tool used to connect web apps and services. United States -
RevSure Analytics Pipeline analytics and multi-touch attribution tool. European Union -
BoostUp Sales Used for monitoring and tracking the full customer life cycle. United States -
CogniSaaS Project Management Used for managing projects and resources end-to-end. India -
JIRA Project Management Used for planning, tracking, and managing software development projects. India -
Zoom Video Communication Video Used for enabling real-time interactions and conducting virtual meetings and events. United States -
Salesforce CRM CRM CRM system used for managing information related to interactions with customers and prospects. Japan -

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Summary

23 Total Subprocessors
9 Countries
12 Categories
57% in United States

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Subprocessors by Category

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