SubProcessorsSilktide Subprocessors
SaaS
Silktide provides tools for website performance and accessibility analysis.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ DPA | Cloud Infrastructure | Server infrastructure and data hosting |  USA |
Basic contact information for the purpose of logging in (name, email address, job title, phone number) Server log data relating to the platform (IP address) Contractual information for the purpose of conducting business (billing contact details) |
| Amazon Web Services EU SARL ↗ DPA | Cloud Infrastructure | Server infrastructure and data hosting |  EU |
Basic contact information for the purpose of logging in (name, email address, job title, phone number) Server log data relating to the platform (IP address) Contractual information for the purpose of conducting business (billing contact details) |
| Auth0 ↗ ✉ | Security | User authentication | USA, EU | Basic contact information for the purpose of logging in (name, email address, job title, phone number) Contents of profile from the clients’ chosen identity provider, if the client opts to log in using single-sign-on. |
| Gainsight ✉ | Customer Success | Customer success and support | USA, EU | Basic contact information such as name, email address, phone number, job title. Includes email communications. |
| Intercom ↗ DPA | Customer Support | Customer communication | USA, EU | Website visitor IP address Email address, IP address and geographic location of logged in user Other personal details that individuals choose to share as part of a support conversation |
| Mouseflow ↗ ✉ | Analytics | Improve application experience | EU |
Website visitor IP address, Email address, geographic location of logged in user, browser & OS version |
No changes recorded yet. Changes will appear here after the next scan detects updates.
Summary
6
Total Subprocessors
2
Countries
5
Categories
83%
in EU
Subprocessors by Country
Subprocessors by Category
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