SubProcessors
Name Category Purpose Country Data Processed
Amazon Web Services Cloud Infrastructure AWS provides cloud infrastructure and hosting services, including servers, storage, databases, and backup. USA Personal data (e.g. names, email addresses, user IDs), Business data and HR-related content, Metadata and system logs, Files uploaded by customers (if applicable)
Microsoft Office 365 Productivity A suite of productivity tools used by internal teams for day-to-day communication and collaboration. USA Internal employee data (e.g. names, email addresses, contact details), Calendar events and meeting data, Internal HR, legal, and operational documentation, Files shared via SharePoint or OneDrive, Chat logs and call recordings via Microsoft Teams
Microsoft Azure Cloud Infrastructure Microsoft Azure is a cloud computing platform used by RoleMapper to host and operate parts of its SaaS infrastructure. USA Customer personal data (such as names, email addresses and job-related information), Application and platform data generated by end users, Authentication and identity data, Logs, backups and technical metadata, System-generated data used for availability, scaling and performance
New Relic Monitoring New Relic is used to monitor the performance, reliability and health of the RoleMapper platform. USA Application performance data, System logs and usage metrics, Diagnostic information, May occasionally capture pseudonymised user data or metadata, No direct access to customer personal data
Atlassian Productivity Atlassian provides internal tools such as Jira and Confluence, which we use for software development, documentation and internal team collaboration. Australia Internal team data (names, email addresses and comments), Project and product documentation, Issue tracking and support requests, Occasionally may reference customer data in a support context
Cloudflare Cloud Infrastructure Cloudflare provides security and performance services for the RoleMapper platform. USA IP addresses and web traffic metadata, Security-related logs and performance data, TLS/SSL certificates, No direct access to application-level personal data
FullStory Analytics Helps understand how users interact with the RoleMapper platform by capturing anonymised session data. USA Interaction data (clicks, navigation paths and session flows), Pseudonymised or anonymised user IDs, Visual rendering of non-sensitive user sessions
Story Lane Productivity Storylane is used to create interactive product demos and training guides, helping customers understand how to use the RoleMapper platform. USA Interaction and engagement data within demos, Anonymised or training-specific user flows, May collect email addresses or usage data if gated or embedded, No processing of live customer data

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Summary

8 Total Subprocessors
2 Countries
4 Categories
88% in United States

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