Ringover Group Subprocessors
Telecommunications
Ringover provides a cloud-based communication platform that offers business telephony services, including voice, SMS, and video calls.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amplitude | Analytics | Analytics platform for collecting and analyzing customer usage data | - | |
| DeepL | AI | Transcription’s translation | - | |
| Eleven Labs ✓ | AI | Real-time transcription, speech generation and voicebots | - | |
| Google Cloud France SARL ✓ | Cloud Infrastructure | Generative AI services provider | - | |
| Microsoft Azure | Cloud Infrastructure | Summary of transcription, real-time transcription of an audio conversation into text and speech generation (Azure OpenAI) | - | |
| OpenAI, LLC ✓ | AI | Generative AI services provider | - | |
| Productboard ✓ | Analytics | Product management and user feedback analytics | - | |
| Atlassian ✓ | Customer Support | Ticket management | - | |
| Planhat | Customer Support | Customer relationship management | Belgium, Netherlands | - |
| Zendesk | Customer Support | Ticket management for Support | - | |
| GetAccept | Documents | Signature certification | - | |
| Veriff | Security | Authentication of identity documents, fraud prevention | - | |
| Datapacket | Cloud Infrastructure | Storage of our databases, web servers, Telecom servers | - | |
| OVH | Cloud Infrastructure | Storage of our backups and CDN/S3 | - | |
| Scaleway | Cloud Infrastructure | Storage of our databases, cloud service, API load balancer, CDN/S3 and backups | - | |
| Slack | Communications | Internal communication tool | - | |
| Mailgun | Emailing (backup provider) | - | ||
| SendGrid ✓ | Emailing (backup provider) | - | ||
| Sendinblue (Brevo) | Emailing | - | ||
| Certinia | Finance | Customer accounting management | - | |
| Stripes ✓ | Payment Processing | Payment processing service | - | |
| HubSpot | CRM | CRM for customer management and follow-up | - | |
| Salesforce | CRM | CRM for customer management and follow-up | - | |
| Cloudflare ✓ | Security | Web Application Firewall and Customer’s IP Address | Worldwide | - |
| Bandwidth ✓ | Communications | Telecommunication service, rental of numbers and Customer data for number portability | - | |
| BICS | Communications | Telecommunication service, rental of numbers and Customer data for number portability | - | |
| BTS Europe SA | Communications | Telecommunication service, rental of numbers and Customer data for number portability | - | |
| Colt ✓ | Communications | Telecommunication service, rental of numbers and Customer data for number portability | - | |
| DIDWW | Communications | Telecommunication services, rental of numbers, Customer data for number portability and international call terminations | - | |
| IP Directions | Communications | Emergency calls and Customer data for number portability | - | |
| Legos | Communications | Telecommunication service, rental of numbers and Customer data for number portability | - | |
| Orange | Communications | Telecommunication service, rental of numbers, Customer data for number portability and emergency calls | - | |
| Orange International Carriers | Communications | Telecommunication service, rental of numbers, Customer data for number portability and VoIP emergency calls | - | |
| Tata Communications ✓ | Communications | Telecommunication service and international call terminations | United Kingdom, Portugal | - |
| Telnyx ✓ | Communications | Telecommunication service, rental of numbers and Customer data for number portability | - | |
| Tofane | Communications | Telecommunication services and international call terminations | - | |
| Transatel | Communications | Telecommunication service, rental of numbers and Customer data for number portability | - | |
| Twilio | Communications | Telecommunication service, rental of numbers and Customer data for number portability | Germany, Ireland | - |
| Vonage ✓ | Communications | Telecommunication service, rental of numbers and Customer data for number portability | - | |
| Voxbone | Communications | Telecommunication service, rental of numbers and Customer data for number portability | - |
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Summary
40
Total Subprocessors
12
Countries
11
Categories
33%
in France
Subprocessors by Country
Subprocessors by Category
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Top subprocessors used by other Telecommunications companies