SubProcessorsRELEX Solutions Subprocessors
SaaS
RELEX Solutions provides advanced supply chain and retail planning solutions to optimize inventory and improve forecasting.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ DPA | Cloud Infrastructure | Cloud hosting |  USA |
User identifiers in logs, Email addresses |
| Microsoft ↗ DPA | Cloud Infrastructure | Azure cloud hosting, identity management, authentication service, Azure AI services | USA |
Username and credentials, email address, device IP address, service use data |
| Google ↗ DPA | Cloud Infrastructure | Cloud hosting and data management, analytics | USA |
Username, email address, user ID, IP address |
| Citrix Systems ↗ | Cloud Infrastructure | Application virtualization tool for delivering RELEX Hosted Space | USA |
User identifiers, email addresses |
| Confluent ↗ | Data Platform | Data transfer in RELEX environment | USA |
User identifiers, typically email addresses |
| Twilio ↗ | Communications | Sendgrid – email relay service for communications | USA |
Email addresses |
| Auth0 ↗ | Authentication | Authentication service | USA |
User Identifier (email addresses), password, IP address |
| DevCycle ↗ | Developer Tools | Configuration management for the web application |  Canada |
User identifier, IP address |
| Liveblocks ↗ | Developer Tools | Intra-service user collaboration | USA |
User email address, user produced content, timestamp |
| Docebo ↗ | Education | Online training tool | Canada |
Email address, company, user training profile, user training transcript, IP address, logs |
| Intercom ↗ | Customer Support | Documentation storage | USA |
Email address, company, IP address |
| Sevendos ↗ | Developer Tools | Development, support and maintenance |  Finland |
All types of personal data available in the respective service |
| TGA Solutions ↗ | Consulting | Technical support | Finland |
All types of personal data available in the respective service |
| B3 Consulting Poland ↗ | Consulting | Development, support and maintenance |  Poland |
All types of personal data available in the respective service |
| Art3m ↗ | Consulting | Development, technical support |  Sweden |
All types of personal data available in the respective service |
| Movista ↗ | Consulting | Development, technical support and maintenance | United States |
All types of personal data available in the specific service |
| Datadog ↗ | Monitoring | Logging platform, application user tracking | USA |
User ids, user email addresses, logs of emails sent, IP addresses, user activities in RELEX services |
| Honeycomb ↗ | Monitoring | Performance tracing platform | USA |
User ids |
| Sentry ↗ | Monitoring | Web client error tracing tool | USA |
User ids, IP addresses |
| TrackJS ↗ | Monitoring | Web client error tracking tool | USA |
User ids, IP addresses |
| Slack ↗ | Communications | Log alerting tool | USA |
Occasional email addresses |
| Pendo ↗ | Analytics | Collecting UI analytics data, onboarding customer users | USA |
User ID (pseudonymized), user role(s), customer name, location, log in/log out info |
| OneTrust ↗ | Privacy | Manage and store account and user-level consent for UI analytics | USA |
User identifier, email address, user consent decision |
| Smartsheet ↗ | Productivity | Visibility tool for RELEX to offer its customers visibility to ongoing tickets/tasks/projects | USA |
Names (both RELEX and customer employee names, potential partner names) |
| InSided ↗ | Community | Online community platform including discussion forums | The Netherlands | Name, email address, company, role, community user ID, IP address, username, profile picture |
| Salesforce ↗ | CRM | Storing and analyzing customer account and contact related data | USA |
Name, role, email address, community activity, community membership |
| Productboard ↗ | Productivity | Product management tool via which customers can track and provide feedback | USA |
Name, company, email address |
| Gainsight ↗ | Customer Success | Customer success platform designed to drive customer experience | USA |
Customer contact name, role, company, email |
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Summary
28
Total Subprocessors
6
Countries
15
Categories
75%
in United States
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