SubProcessorsRainFocus Subprocessors
Event Management
The World’s Only Insight-Driven Event Management Platform
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| API Layer | Cloud Infrastructure | Convert html to PDF via their service PDFLayer |  Austria |
Emails, Invoices |
| Adobe LMS | Education | Provide training on how to use the RainFocus Platform |  Canada |
Name, Email, IP, Training |
| Amplitude | Analytics | Tracks all actions and data taken on the RainFocus Platform, except for PCI data. |  United States |
Name, Email, IP Address, Location, Account Details, Company Entity, Job Title, Role |
| Amazon Web Services | Cloud Infrastructure | Majority of cloud hosting is done within this environment. Unless being hosted in IBM by choice. | United States |
All data comes through this platform. |
| Intercom | Customer Support | In-app messaging for feature announcements and user targeting. | United States |
Gravatars, Full name, Time last online, Location, User type, Owner, Email, User ID, First seen, Signed up, New admin design, Lead category, Conversation rating, Phone, Last seen, Last contacted, Last heard from, Last opened email, Last clicked on link in email, Web sessions (count), Browser language, Language override, Browser, Browser version, OS type, OS version, Twitter followers, Unsubscribed from emails, Marked email as spam, Has hard bounced, Comments on user’s profile from RainFocus personnel |
| NewRelic | Monitoring | Performance monitoring. | United States |
Data contained in logs, such as name, email, IP address, userID, user actions taken. |
| OneTrust | Privacy | Data security and privacy GRC, fulfilling DSAR requests. | United States |
Only data submitted by clients for data subject requests will be processed by OneTrust |
| Opsgenie | Communications | On-call alerting. |  Australia |
Possibly some client / attendee data recorded in an error or other type of communications. |
| PDFMatrix | Cloud Infrastructure | Convert html to PDF via their service PDFLayer |  Bulgaria |
Emails, Invoices |
| Salesforce | CRM | Client facing ticketing system, receive client support requests and responses. | United States |
First and last name, Email address, Data submitted by clients |
| Sendgrid | Enable emails to be sent out, on behalf of clients, from the RainFocus Platform. | United States |
Attendee demographic data, Registration information, Session and sponsorship interactions. | |
| IPData ↗ | Data Processing | Determine an individual’s location to enable compliance with applicable data privacy regulations | United States |
IP address, Latitude and longitude, Time zone, Postal code, City, Region, Languages in the region, Country, Country calling code, Country currency, Country flag, ASN info |
February 9, 2026
+1 added
-1 removed
~2 modified
- + IPData (Data Processing)
- - ipdata.co (Data Privacy)
- ~ Intercom (updated: data_processed)
- ~ NewRelic (updated: data_processed)
- Page updated: unknown → null
Summary
12
Total Subprocessors
5
Countries
10
Categories
67%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
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Top subprocessors used by other Event Management companies