SubProcessors
Name Category Purpose Country Data Processed
Promethean Limited Cloud Infrastructure For customers and users of Promethean services in the United States, Promethean Limited is a critical infrastructure subprocessor. United Kingdom Personally identifiable information of U.S.-based users.
Promethean Poland sp. z.o.o Cloud Infrastructure Promethean Poland is a critical infrastructure subprocessor. Poland Personally identifiable information of users.
Amazon Web Services Cloud Infrastructure Promethean stores all user profiles and projects in an AWS secured SOC2 certified data center located in the U.S. United States User profiles and projects.
Nightfall by Shoreline Security Nightfall operates within Atlassian environments and its classifiers proactively identify personal data. United States Personal data and authentication information.
Google LLC Cloud Infrastructure Promethean uses Google Analytics and Firebase to analyze application usage. United States IP address and device-related information.
Zendesk, Inc. Customer Support Zendesk is used to help Explain Everything users that encounter any problems. United States User personal data submitted via support requests.
Salesforce, Inc. CRM Sales and marketing related data is maintained in Promethean’s Salesforce instance. United States Customer sales records, marketing data, and contact information.
Microsoft Cloud Infrastructure Promethean may utilize Microsoft Office 365 tools for internal communication. United States Personal data may be processed via Microsoft applications.
Atlassian Productivity Promethean uses Atlassian products for tracking engineering and development tasks. United States System log files or personally identifiable information.
User.com Marketing Promethean uses the marketing automation tool for email marketing campaigns. Poland User email addresses and names.
PayPal Braintree Payment Processing Promethean does not process any user debit or credit card financial data. United States Payment confirmation data.
Functional Software, Inc. dba Sentry Monitoring Promethean uses the Sentry service for error tracking and performance monitoring. United States Error tracking data.
Mixpanel Analytics Promethean uses MixPanel to analyze application usage. United States IP address and device-related information.
Augment Me, Inc. AI Promethean uses Augment Me technology to provide AI-enhanced learning assessment functionality. United States Limited personal data for assessment.
Partner Hero Outsourcing Promethean contracts with Partner Hero for assistance with processing warranty services. United States Customer information for warranty-related questions.
Maciej Kupczak Consulting Provides software architecture & engineering services. Poland Limited customer personal data.
Simon Percival Consulting Supports Promethean’s Support Team for Australia and New Zealand region. Australia Customer data.
Forge Business Technology Consulting Supports Promethean’s use of Atlassian services. United States Customer data in Jira projects.
Tenor Media Provides functionality for selecting images and videos. United States Limited user data.
Unsplash, Inc. Media Enables users to select images and videos. Canada Limited user data.
Sketchfab, Inc. Media Supports 3D model search. United States Limited user data.
CGI Technologies and Solutions Inc. Consulting Supports Promethean’s internal business operations systems. United States Limited personal data potentially included in internal systems.
Envoy, Inc. Visitor Management Records limited personal data of visitors to Promethean office locations. United States Name, email address, and company affiliation of visitors.

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Summary

23 Total Subprocessors
5 Countries
14 Categories
74% in United States

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