SubProcessorsPipedrive Subprocessors
SaaS
Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services DPA | Cloud Infrastructure | Hosting and CDN services in Europe and the USA, depending on Client location |  USA |
All Client Data stored by Clients as defined in our ToS |
| Cloudflare DPA | Cloud Infrastructure | Content distribution, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. | USA |
End-User or Agent IP address |
| Rackspace DPA | Cloud Infrastructure | Support services for AWS |  Switzerland |
All Client Data stored by Clients as defined in our ToS |
| Dealfront Finland Oy DPA | Marketing | Service provider for the Web Visitors Feature |  Finland |
Web visitors data for sites enabled by the Client |
| RightBound Inc. DPA | Data Enrichment | Service provider for the Data Enrichment Feature. | USA |
Client Data processed depends on the scope of the feature that the Client chooses to use, and may include person’s name, email, organization’s name, organization’s website, organization’s LinkedIn, organization’s website derived from person’s work email |
| Tet SIA DPA | Cloud Infrastructure | Service provider for hosting services for the Campaigns Feature |  Latvia |
Personal data contained within campaign messages (e.g., sender name, email address, and message delivery metadata such as IP routing and timestamps) |
| Twilio SendGrid ↗ | Service provider for the Smart Email BCC Feature | USA |
Emails sent to the Smart Email BCC address provided to the Client | |
| Amplify5 ltd DPA | Customer Support | Service provider for customer support conversations | England and Wales | Conversations and any data provided by the Client to our support (success) team |
| Fullview ApS DPA | Customer Support | Service provider used by customer support qualifying as a Sub-processor for Client Data if and when the Client chooses to use screen sharing and co-browsing to help resolve issues |  Denmark |
All Client Data that the Client chooses to share during screen sharing and co-browsing sessions with support representatives |
| Messagebird UK Ltd. DPA | Communications | Service provider for the Live Chat Feature in LeadBooster | England and Wales | Encrypted conversations submitted through Live Chat Feature |
| Forge Technology, Inc. DPA | Cloud Infrastructure | Embedded iPaaS used to build integrations for certain Marketplace apps marked accordingly | USA |
Client Data that the Client chooses to process in order to use certain Marketplace apps marked accordingly |
| Atlassian PTY Ltd. DPA | Productivity | Loom is used to enable image, video or attachment sharing in customer support communications |  Australia |
Images, videos, or attachments that may contain personal data that the Client chooses to share with support representatives for troubleshooting and support purposes |
| Intercom R&D Unlimited Company DPA | Customer Support | Service provider for customer support conversations |  Ireland |
Conversations (and any data you would share) between Client and our support team |
| OpenAI DPA | AI | Service provider for artificial intelligence features and functionality, including email summarization and generation, internal data analysis and customer/lead profile creation | Ireland |
All Client Data that the Client chooses to process in applicable AI-powered features |
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Summary
14
Total Subprocessors
8
Countries
8
Categories
36%
in United States
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