SubProcessorsPing Identity Subprocessors
Security
Ping Identity provides identity management solutions for enterprises, enabling secure access to applications and data.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Data center providing infrastructure-as-a-service, and email notification services for customers | United States, Germany, Ireland, Australia, Canada, Singapore | Aligns with regions selected |
| Data Zoo | Cloud Infrastructure | Offering provides real-time identity verification by accessing authoritative data sources. | United States, Canada, Australia, Singapore, Germany | Yes, PingOne Verify customers only |
| Elasticsearch Inc. | Cloud Infrastructure | Visualization and analytics | As configured by customer | - |
| Google Vertex AI ↗ | AI | To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance. | Inference is co-located with the customer's deployment region | - |
| IDLayr | Cloud Infrastructure | Provides mobile-based identity verification using phone numbers as secure digital identities. | United States, Germany | - |
| Mitek Systems | Cloud Infrastructure | Document verification and image verification | United States, Ireland, Canada (only if configured by the customer) | - |
| MX Technologies | Cloud Infrastructure | Authenticates account ownership through document-based verification |  United States |
Yes, PingOne Verify customers only. |
| OpenAI ↗ | AI | To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance. | Inference is co-located with the customer's deployment region | - |
| Secret Double Octopus | Security | Passwordless authentication |  Israel |
- |
| Transunion | Data Enrichment | Verifying and processing biographic data and PII like address, name, SSN. Also verifying the identity associated with a payment card. | United States |
- |
| Trinsic | Cloud Infrastructure | Enable global interoperability of digital identities. | United States, India | - |
| Twilio ↗ | Communications | Secure SMS OTP and voice authentication | United States |
- |
| UberEther | Cloud Infrastructure | FedRAMP infrastructure | United States |
- |
| Veriff ↗ | Security | Identification document verification | United States, Ireland | - |
| Vonage ↗ | Communications | Secure SMS authentication | United States |
- |
| Cloudflare ↗ | Cloud Infrastructure | Cloudflare provides a content delivery network and distributed DOS attack prevention services, and offers security and performance benefits to all Ping cloud customers. | Customers cannot select the region where data is processed. | - |
| Google ↗ | Cloud Infrastructure | Corporate email and documentation. | United States |
- |
| New Relic ↗ | Monitoring | Application performance management. | United States |
- |
| Splunk ↗ | Monitoring | Operational logs and business analytics. | United States, Germany, Australia, Canada | - |
| Appfire | Cloud Infrastructure | Salesforce-to-Jira integration. | United States |
- |
| Atlassian Cloud ↗ | Cloud Infrastructure | Documentation and issue tracking. | United States |
- |
| Box ↗ | Cloud Infrastructure | Storage and transfer of log files for customer support. | United States |
- |
| Code42 | Cloud Infrastructure | Backup of customer support endpoints. | United States |
- |
| Crowdstrike ↗ | Security | Incident response. | United States |
- |
| Gemini Enterprise | AI | To provide machine learning and generative AI capabilities to support intelligent product features, data analysis, service optimization and internal workforce productivity. | United States |
- |
| Glean | AI | Glean provides AI-powered enterprise search and knowledge retrieval capabilities for workforce productivity. | United States |
- |
| Google Chronicle | Security | Security log and event management; security analytics. | United States |
- |
| OwnBackup | Cloud Infrastructure | Cloud backup of Salesforce data. | United States |
- |
| Salesforce ↗ | CRM | Service cloud that facilitates the customer support ticketing process. | United States |
- |
| SupportLogic | Cloud Infrastructure | Customer support case management | United States |
- |
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Summary
30
Total Subprocessors
12
Countries
7
Categories
83%
in United States
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