SubProcessorsAtlassian Subprocessors
Software
Atlassian provides collaboration and productivity software for teams, including tools like Jira, Confluence, and Trello.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Cloud hosting provider |  USA |
Customer Personal Data, created by customer and stored in Applicable Cloud Products |
| Clumio | Cloud Infrastructure | Backup solutions provider for Amazon Simple Storage Service (S3) | EEA, UK, Australia, USA, Singapore | Customer Personal Data created by customer and stored in Applicable Cloud Products |
| Databricks ↗ | Data Platform | Infrastructure provider to enable customer data querying, and analytics product features. | USA |
Customer Personal Data created by customer and stored in Applicable Cloud Products, End User Personal Data created by developers and stored in Forge |
| Microsoft Corporation ↗ | Cloud Infrastructure | Cloud hosting provider | USA |
Customer Personal Data created by customer and stored in Applicable Cloud Products |
| MongoDB ↗ | Database | Cloud hosting provider for JSM Chat (formerly Halp) | USA |
Customer Personal Data created by customer and stored in Applicable Cloud Products |
| NetApp ↗ | Cloud Infrastructure | Cloud hosting provider | USA |
Customer Personal Data created by customer and stored in Applicable Cloud Products |
| Mailgun Technologies ↗ | Communications technology provider for product notifications | USA |
Customer Personal Data created by customer, in particular, personal data contained in product notice communications | |
| Mailchimp ↗ | Communications technology provider for product notifications and video sharing over email | USA |
Customer Personal Data created by customer, in particular, personal data contained in product notice communications and user-initiated shared video recordings including associated comments and email messages | |
| MessageBird ↗ | Communications | Communications technology provider for product notifications | USA |
Customer Personal Data created by customer, in particular, personal data contained in product notice communications, End User Personal Data created by developers and stored in Forge |
| Vonage ↗ | Communications | Communications technology provider | USA |
Customer Personal Data created by customer, in particular, personal data contained in text and voice communications |
| OneSignal PP | Communications | Communications technology provider for mobile product notifications and video sharing | USA |
Customer Personal Data created by customer, in particular, personal data contained in product notice communications and user-initiated shared video recordings including associated comments and SMS/MMS messages |
| Plivo ↗ | Communications | Communications technology provider for product notifications | USA |
Customer Personal Data created by customer, in particular, personal data contained in product notice communications |
| Twilio ↗ | Communications | Communications technology provider for product notifications | USA |
Customer Personal Data created by customer, in particular, personal data contained in product notice communications, End User Personal Data created by developers and stored in Forge |
| Cloudflare ↗ | Cloud Infrastructure | Content delivery network provider, Hosting provider for the Remote Model Context Protocol (MCP) Server | Global | Customer Personal Data created by customer and stored in Applicable Cloud Products |
| e-Core | Customer Support | Customer service, support, and cloud migration service provider |  Brazil |
Customer Personal Data created by customer if shared with Atlassian via attachments in support tickets |
| Partner Hero | Customer Support | Customer service and technical support |  Philippines |
Customer Personal Data created by customer shared during Loom support communications |
| SoftServe | Customer Support | Customer service, outsourced engineering and technical support |  Bulgaria |
Customer Personal Data created by customer and stored in Applicable Cloud Products, End User Personal Data created by developers and stored in Forge |
| Zendesk ↗ | Customer Support | Customer service and technical support | USA |
Customer Personal Data created by customer shared during Loom support communications |
| AWS Bedrock ↗ | AI | Generative AI services provider for intelligence product features | USA |
Customer Personal Data created by customer and stored in Applicable Cloud Products |
| Google Vertex AI | AI | Generative AI services provider for intelligence product features | USA |
Customer Personal Data created by customer and stored in Applicable Cloud Products |
| OpenAI ↗ | AI | Generative AI services provider for intelligence product features, For the provision of Atlassian support | USA |
Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support |
| Twilio-Segment | Analytics | Data analytics service | USA |
Customer Personal Data created by customer and stored in Applicable Cloud Products |
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Summary
22
Total Subprocessors
8
Countries
8
Categories
82%
in United States
Subprocessors by Country
Subprocessors by Category
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