OpenAthens Subprocessors

openathens.net Last scanned: Mar 20, 2026 View source page →

SaaS

OpenAthens provides a secure access management platform for organizations to manage user access to online resources.

Subprocessors 22 Data Flow Change History 1 Insights View Companies Using OpenAthens 0

Name	Category	Purpose	Country	Data Processed
Google Cloud Platform ↗	Cloud Infrastructure	The Google Cloud Platform is used to host all OpenAthens applications and data stores.	UK and US	-
Amazon Web Services ↗	Cloud Infrastructure	Amazon Web Services is used to store data backups.	UK	-
VeloxServ	Cloud Infrastructure	VeloxServ provide hosting for the OpenAthens Managed Proxy Service in Europe.	UK	-
Atlassian Status Page ↗	Communications	Provides information on the status of OpenAthens services and sends maintenance and incident notifications.	US	-
Jira ↗	Productivity	Jira Product Discovery is used to manage and monitor the OpenAthens product roadmap. Jira Service Management is used to submit and manage support requests.	UK	-
Mailjet ↗	Email	Hosts the e-mail service to which sends system e-mails to administrators.	Germany and Belgium	-
Salesforce ↗	CRM	Salesforce is used as a CRM to store customer contact details.	EU	-
Tableau ↗	Analytics	Tableau is used as a dashboard for feedback to aid product development.	EU	-
LinkedIn ↗	Social Media	Used to recruit for surveys and interviews globally.	US	-
Eventsforce	Event Management	Used to register delegates for events.	UK	-
Dovetail ↗	Analytics	Customer insight tool.	Australia	-
Aha! ↗	Productivity	Upvoting tool used for marketing purposes for insights into customer experience and product development.	US	-
Lyssna	Analytics	Used to capture customer interactions.	Australia	-
Hotjar ↗	Analytics	Cookie that is used to track customer experience.	EU	-
Google Analytics ↗	Analytics	Cookie that is used to track customer experience.	US	-
MS Teams ↗	Communications	Used to organise videoconferencing meetings to gather feedback.	UK	-
SharePoint ↗	Productivity	Used to organise videoconferencing meetings to gather feedback.	UK	-
Calendly ↗	Scheduling	Used to organise meetings for events.	US	-
Adestra	Email	Used for email marketing purposes.	EU	-
Apollo	Sales	This is lead generation platform that stores individual contact details for use in marketing campaigns.	US	-
Jisc Online Surveys	Surveys	Used to conduct customer surveys to track customer experience.	UK	-
MiniOrange	Security	Used to provide SSO capabilities that allows admins to login to our service desk platform.	US	-