SubProcessorsNew Relic, Inc. Subprocessors
SaaS
New Relic provides a cloud-based observability platform that helps organizations monitor and optimize their software performance.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Atlassian | Customer Support | Management of customer support tickets |  USA |
Customer support ticket data |
| Amazon Web Services | Cloud Infrastructure | Data storage and diagnostics | USA |
Data storage and diagnostics data |
| Cloudflare ↗ | Cloud Infrastructure | Traffic routing, TLS Termination and security services | Global | Traffic data |
| Google Cloud Platform DPA | Cloud Infrastructure | Data storage and diagnostics | Multiple locations | Data storage and diagnostics data |
| Fivetran | Data Platform | Connector and extract, transform and load (ETL) services | USA |
Data for ETL processes |
| Zendesk | Customer Support | Management of customer support tickets | USA |
Customer support ticket data |
| Salesforce | CRM | Management of customer support tickets | USA |
Customer support ticket data |
| Snowflake | Data Warehouse | Data warehouse services | USA |
Data for warehousing |
| Fastly ↗ | Cloud Infrastructure | Traffic routing & TLS Termination | Global | Traffic data |
| Kentik | Monitoring | Network Synthetic monitoring | USA |
Network monitoring data |
| Microsoft Azure | Cloud Infrastructure | Cloud computing, storage, and related services | USA |
Data for cloud services |
| SendGrid | Email messaging services | USA |
Email data | |
| EzProtect | Security | Cybersecurity solution which will scan any content, including files, that a New Relic user may upload or send to New Relic in order to ensure that content is not malicious | USA |
Uploaded content data |
| PubNub | Communications | Real-time messaging between the CodeStream client extensions and Cloudstream’s API service in the cloud | USA |
Messaging data |
| Pinecone | Database | Vector database that provides vector storage, search, matching, and document retrieval functionalities in connection with New Relic’s AI-assisted services | USA |
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Summary
15
Total Subprocessors
2
Countries
10
Categories
80%
in United States
Subprocessors by Country
Subprocessors by Category
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