SubProcessorsMoogsoft Subprocessors
SaaS
Moogsoft provides an AI-driven platform for IT operations, helping organizations manage and optimize their IT services.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Google LLC ↗ | Cloud Infrastructure | API gateway for SaaS applications connected through the Platform API. Moogsoft’s data team uses the Google Cloud Platform to perform aggregate customer usage analysis to improve the product. |  United States |
- |
| Amazon Web Services, Inc. ↗ | Cloud Infrastructure | Long term storage of data backups are stored in S3. Provides web application firewall services. | United States |
- |
| Microsoft Corporation ↗ | Cloud Infrastructure | Provides cloud-hosted computing platform. Provides web application firewall services. | United States |
- |
| JumpCloud ↗ | Security | Provides identity management for production / nonproduction cloud-hosted systems. | United States |
- |
| ChurnZero, Inc. ↗ | Analytics | Provides product usage analytics. | United States |
- |
| Pendo.io, Inc. ↗ | Analytics | Used to analyze how users are utilizing the application using programmed specific page events. | United States |
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| Marketo, Inc. ↗ | Marketing | Marketing automation activities are coordinated using this application. | United States |
- |
| Salesforce.com, Inc. ↗ | CRM | Facilitates customer relationship management activities. | United States |
- |
| Zendesk, Inc. ↗ | Customer Support | Manages customer support requests. | United States |
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| Crest Data Systems ↗ | Support | Helps Company provide support and maintenance services. | United States |
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| Twilio Inc. ↗ | Communications | Sends application texts/SMS for customer configured alerts. | United States |
- |
| Segment.io, Inc. ↗ | Analytics | Provides product usage analytics. | United States |
- |
| Paligo ↗ | Documentation | Provides in-app support documentation services. |  Sweden |
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| Walkme, Inc. ↗ | Support | Provides in-app support documentation services and walkthroughs. | United States |
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| Vimeo ↗ | Video | Provides in-app support documentation services and videos. | United States |
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| Oracle America, Inc. ↗ | Database | Accounting software for customer billing information. | United States |
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| Zoom Video Communications, Inc. ↗ | Video | Video communication & collaboration software used during implementation sessions. | United States |
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| Atlas Systems Inc. ↗ | Database | Used to help manage database within product. | United States |
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| Hotjar Inc. ↗ | Analytics | Used to anonymously track website UI usage. |  Malta |
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| Facebook Inc. ↗ | Social Media | Social media integration. | United States |
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| Twitter Inc. ↗ | Social Media | Social media integration. | United States |
- |
| LinkedIn Inc. ↗ | Social Media | Social media integration. | United States |
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Summary
22
Total Subprocessors
3
Countries
12
Categories
91%
in United States
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