Sinch Subprocessors
Communications
Sinch provides cloud communications services for messaging, voice, and video, enabling businesses to connect with their customers.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | General, Messaging, WhatsApp, Messenger, Instagram, Rich Messaging, Flows, Sinch Live Chat, Voice and Video, A2P Monetization, Campaigns, Verification | Australia, Brazil, Canada, Ireland, Germany, Sweden, USA | Customer Personal Data |
| Amazon Web Services SARL ↗ | Cloud Infrastructure | General, Messaging, Contact Pro, Chatlayer, Sinch Engage, Omnichannel Connector, Number Lookup, Sinch MessageMedia, RCS Rich Messaging | Customer Personal Data | |
| Amazon Web Services Australia Pty Ltd ↗ | Cloud Infrastructure | Hosting | Customer Personal Data | |
| Apple Inc ↗ | Cloud Infrastructure | Hosting, Infrastructure and Delivery of Messages | Global | Customer Personal Data |
| AssemblyAI, Inc. ↗ | AI | Speech-to-text conversions and conversation content analysis | EU, US | Customer Personal Data |
| Google LLC ↗ | Cloud Infrastructure | Hosting and Infrastructure; Voice and Video only: Push notifications to devices. | USA, EU | Customer Personal Data |
| Google Cloud France SARL ↗ | Cloud Infrastructure | Cloud datacenters | EU (Germany & Belgium) | Customer Personal Data |
| Google Cloud EMEA Ltd ↗ | Cloud Infrastructure | Hosting | Customer Personal Data | |
| GlobalConnect | Cloud Infrastructure | Hosting | Sweden, EU | Customer Personal Data |
| Zendesk ↗ | Customer Support | Customer support platform | USA, EU and APAC | Customer Personal Data |
| MongoDB Limited ↗ | Database | Hosting and Infrastructure | Customer Personal Data | |
| Mac Stadium | Cloud Infrastructure | Cloud datacenters | Customer Personal Data | |
| Aiven Limited ↗ | Cloud Infrastructure | Infrastructure | Customer Personal Data | |
| Sentry ↗ | Monitoring | Infrastructure, Observability | Customer Personal Data | |
| AppCues Inc ↗ | Productivity | Infrastructure, User Onboarding | Customer Personal Data | |
| Chargebee ↗ | Billing | Billing | Customer Personal Data | |
| Stripe ↗ | Payment Processing | Billing Mailjet & Mailgun: Support billing and payment systems | Customer Personal Data | |
| Atlassian Corporation ↗ | Productivity | Support ticket tracking, Incident Management | US, Global | Customer Personal Data |
| Meta ↗ | Social Media | Delivery of messages | Global | Customer Personal Data |
| Jibe Mobile Inc. | Cloud Infrastructure | Service Provisioning and Support | EU, USA, Brazil | Customer Personal Data |
| J-Labs sp. z.o.o | Cloud Infrastructure | Service Provisioning and Support | Customer Personal Data | |
| Raintank Inc., dba Grafana Labs ↗ | Monitoring | Analytics and logs | EU, USA | Customer Personal Data |
| NHN Corporation | Cloud Infrastructure | Delivery of messages | Customer Personal Data | |
| InfoBank Corporation | Cloud Infrastructure | Hosting | Customer Personal Data | |
| Extrinsica | Cloud Infrastructure | Hosting | Customer Personal Data | |
| Equinix | Cloud Infrastructure | Hosting | Customer Personal Data | |
| Eficode | Cloud Infrastructure | Support and maintenance of ticket services platform | Customer Personal Data | |
| Tangent Internaltional Limited | Cloud Infrastructure | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | Global | Customer Personal Data |
| Omnipresent | Cloud Infrastructure | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | Global | Customer Personal Data |
| Oracle Svenska AB ↗ | Database | Database, Infrastructure, Support | Customer Personal Data | |
| RedHat Limited ↗ | Software | OS, Support | Customer Personal Data | |
| ConfigCat | Cloud Infrastructure | Application feature flagging | Customer Personal Data | |
| Hetzner Online GmbH | Cloud Infrastructure | WhatsApp Hosting | Customer Personal Data | |
| Datadog ↗ | Monitoring | Observability | USA, EU | Customer Personal Data |
| CloudFlare ↗ | Cloud Infrastructure | Infrastructure | Customer Personal Data | |
| Microsoft Azure ↗ | Cloud Infrastructure | Voice: Text To speech capabilities, Machine Learning | USA, EU | Customer Personal Data |
| OpenAI ↗ | AI | Machine Learning | Customer Personal Data | |
| CloudAMQP ↗ | Cloud Infrastructure | Infrastructure | Customer Personal Data | |
| Ably ↗ | Cloud Infrastructure | Cloud Service for Live Updates | Customer Personal Data | |
| ZESIUM MOBILE DOO | Cloud Infrastructure | Service Provisioning and Support | Serbia | Customer Personal Data |
| Huawei Inc. | Cloud Infrastructure | Push notifications to devices | - | Customer Personal Data |
| Tencent Holdings Ltd. | Cloud Infrastructure | Delivery of messages | EU, USA, Brazil | Customer Personal Data |
| Reseau Group | Cloud Infrastructure | Support | US, India | Customer Personal Data |
| Jaitco AB | Cloud Infrastructure | Service Provisioning and Support | Customer Personal Data | |
| Collaboration Betters The World APAC Limited | Cloud Infrastructure | Service support provisioning, Development | Vietnam, Hong Kong | Customer Personal Data |
| PingCap | Cloud Infrastructure | Hosting (managed database) | AU, EU and USA | Customer Personal Data |
| Emagine Consulting AB | Cloud Infrastructure | Service provisioning & support and Customer Support | Customer Personal Data | |
| Force Technology Inc. | Cloud Infrastructure | Hosting and Infrastructure | Customer Personal Data | |
| SFDC Ireland | Cloud Infrastructure | Processing of customer data | US, EU (Germany), AU | Customer Personal Data |
| Scaleway SAS ↗ | Cloud Infrastructure | Hosting and Infrastructure | Customer Personal Data |
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Summary
50
Total Subprocessors
19
Countries
10
Categories
48%
in EU
Subprocessors by Country
Subprocessors by Category
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