Meltwater Subprocessors
SaaS
Meltwater provides media intelligence and analytics solutions to help businesses monitor and analyze their media presence.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Atlassian ↗ | Software | Internal ticketing system | Ireland and Germany | Data required to solve the reported issue such as name of the user or contact person |
| Carahsoft Technology Corp. | Customer Support | Customer support to clients in the United States and Canada | Account data | |
| EdInvent Inc. (Accredible) ↗ | Education | Training and accreditation platform | UK and USA | Name; e-mail address, IP-address |
| Google LLC ↗ | Cloud Infrastructure | G-Suite | EU, USA | E-mail content |
| Intercom R&D Unlimited Company ↗ | Customer Support | User engagement and outreach | Name; e-mail | |
| Drift.com, Inc. ↗ | Customer Support | User engagement and outreach | Name; e-mail | |
| Microsoft Corp ↗ | Cloud Infrastructure | Office365 | E-mail content | |
| Oracle America Inc. ↗ | Database | Netsuite- Billing software | Name; e-mail address | |
| Satismeter s.r.o ↗ | Customer Feedback | Customer surveys | Name; e-mail | |
| Auth0, Inc. ↗ | Authentication | Login authentication for passwordless login | E-mail or username used for login | |
| Amazon Web Services, Inc. ↗ | Cloud Infrastructure | Cloud storage | Ireland and Germany | Media Intelligence platform |
| Basefarm AS ↗ | Cloud Infrastructure | Data center | Media Intelligence platform | |
| Launchboard Software Inc. ↗ | Customer Feedback | Customer surveys | Name; e-mail | |
| Microsoft Azure ↗ | Cloud Infrastructure | AI features on the platform | EU, USA | Account data and any data the user inputs to the AI features |
| MongoDB Inc. ↗ | Database | User Engagement | ||
| OpenAI OpCo, LLC ↗ | AI | AI features on the platform | Account data and any data the user inputs to the AI features | |
| RFPIO ↗ | Customer Feedback | User Engagement | EU, USA | Name; e-mail |
| Segment i.o, Inc. ↗ | Analytics | User Engagement | Name; e-mail | |
| Twilio Inc. ↗ | Communications | Email engagement | Name; email; IP-address | |
| Worketics IT Solutions | Customer Support | Provision of customer support | Account data | |
| 84codes AB (CloudAMQP) ↗ | Cloud Infrastructure | Background processing | EU, USA | Name; e-mail |
| Bugsnag ↗ | Error Tracking | A platform for error monitoring. | USA, Canada and the EU | Error log or exception which can include emails of clients. |
| Dropbox International Unlimited Company | Cloud Storage | Facilitating e-signatures | USA, Australia, EU, Japan, Canada, and United Kingdom | Name and email |
| Fullstory ↗ | Analytics | User engagement and experience. | USA and EU | Product usage, Emails |
| Pipedrive ↗ | CRM | Web-based sales CRM & pipeline management software | CRM (Emails, Notes, Meta data) | |
| Zapier ↗ | Automation | Automations between tools. | Any data included in the Zapier integration enabled by the customer. | |
| Alibaba Cloud ↗ | Cloud Infrastructure | Cloud storage | Radarly platform only to the extent that China is included in the Agreement | |
| OVH ↗ | Cloud Infrastructure | Cloud storage | France and Canada | Consumer Insights (Radarly) platform |
| HubSpot ↗ | CRM | CRM and Marketing database (invoicing via Netsuite) | First name, last name, email address, phone number | |
| Typeform ↗ | Forms | Support requests | EU, USA | Personal data included in support requests |
| A.G. Consulting Limited | Consulting | Creating manual reports and curating newsletters | Account data | |
| Cognitive Intelligence Corp. | Consulting | Creating manual reports and curating newsletters | Account Data of non-EEA customers | |
| Commetric Ltd | Consulting | Creating manual reports and curating newsletters | United Kingdom, EU | Account data |
| Fineyear Human Resources Service Ltd | Consulting | Creating manual reports | Account Data of non-EEA customers | |
| KLEA Media Intelligence | Consulting | Creating manual reports and curating newsletters | Account data | |
| Mpower | Consulting | Creating manual reports and curating newsletters for mainland China customers | Account data of non-EEA customers | |
| Media Connect | Consulting | Creating manual reports and curating newsletters | Account Data | |
| Media Intelligence Brand Distillery | Consulting | Creating manual reports and curating newsletters | Account data | |
| Mercatus Ltd. | Consulting | Creating manual reports and curating newsletters | Account Data | |
| Multyware Associates | Consulting | Creating manual reports and data cleaning | Account Data | |
| Novemilla | Consulting | Creating manual reports and curating newsletters | Account Data | |
| Ninestars Bulgaria EOOD | Consulting | Creating manual reports and curating newsletters | Account data | |
| Quintype Technologies Inc d/b/a ListenFirst Media | Consulting | Creating manual reports | Account Data | |
| Rythmos DB Inc. | Consulting | Creating manual reports and curating newsletters | Account data | |
| Tagfact Services Pvt Ltd | Consulting | Creating manual reports and curating newsletters | Account data | |
| Tsengararu | Consulting | Creating manual reports | Account Data of non-EEA customers | |
| Zealep Business Solutions | Consulting | Creating manual reports and curating newsletters | Account Data of non-EEA customers |
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Summary
47
Total Subprocessors
20
Countries
16
Categories
38%
in United States
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Subprocessors by Category
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