SubProcessorsLookback Subprocessors
SaaS
Lookback provides a platform for user research and feedback, enabling teams to conduct interviews and gather insights from users.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| AssemblyAI | AI | Transcribe |  United States |
Participant data - Audio from a session |
| Airtable | Productivity | CRM | United States |
User data - Email, name. |
| Baremetrics | Analytics | Billing metrics | United States |
User data - Email, name. |
| Amazon Web Services | Cloud Infrastructure | Data center | United States |
User data - Email, name, phone number; Participant data - Email, name, camera/screen/microphone recordings, device information. |
| Cloud Infrastructure | Email, Support | United States |
User data - Email, name. | |
| Hubspot | CRM | CRM | United States |
User data - Email, name. |
| Intercom | Customer Support | Support | United States |
User data - Email, name. |
| Microsoft Azure | Cloud Infrastructure | Data center | United States |
User data - Transcript of a session; Participant data - Transcript from a session. |
| Notion | Productivity | Support | United States |
User data - Email, name. |
| OpenAI | AI | Large language model text processing | United States |
User data - Transcript of a session; Participant data - Transcript from a session. |
| Segment | Analytics | Analytics | United States |
User data - Email, name. |
| SendGrid | Sending emails | United States |
User data - Email, name. | |
| Slack | Communications | Internal communication, Support | United States |
User data - Email, name. |
| Stripe | Payment Processing | Billing | United States |
User data - Email, name. |
| Zapier | Automation | Support | United States |
User data - Email, name. |
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Summary
15
Total Subprocessors
1
Countries
10
Categories
100%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
Other companies using the most of the same subprocessors
Common in your industry
Top subprocessors used by other SaaS companies