Khoros Subprocessors
SaaS
Khoros provides a customer engagement platform that helps brands connect with their customers through community, care, and marketing solutions.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud hosting | Worldwide | |
| Airship | Marketing | Mobile push notifications which might contain PII | USA, EU | Worldwide |
| Fastly ↗ | Cloud Infrastructure | Content delivery network | Worldwide | Worldwide |
| Pendo | Productivity | In-app help, guidance, and announcements | Worldwide | |
| SendGrid | Email service provider used to send emails | USA, UK, India, and Japan | Worldwide | |
| Sumo Logic | Analytics | Log collection and storage | Worldwide | |
| Twilio | Communications | Provides programmable communication products and services, primarily in the form of APIs | Worldwide | |
| Zencoder | Video | Video transcoding; Although it does not handle PII, it may have access to unreleased marketing assets | USA, Australia, Mexico, Singapore, UK, Spain, France, Germany, and Sweden | Worldwide |
| Talkwalker | Marketing | Deep listening services for select Strategic Services Customers | EU (Germany) | Worldwide |
| Sunshine Conversations | Communications | Extends conversational capabilities | USA and EU | Worldwide |
| Box | Cloud Storage | File storage for Customers using the 'File Preview Feature' | Worldwide | |
| Cloudflare | Security | Web firewall and CDN | Worldwide | Worldwide |
| MongoDB | Database | Database management | Worldwide | |
| Domo | Analytics | Business intelligence and data visualization tool | Worldwide | |
| Atlassian | Productivity | Product support tool for Professional Services issue tracking and project management | Worldwide | |
| Salesforce | CRM | Customer relationship management | Worldwide | |
| Workato | Automation | System integration | Worldwide | |
| Google LLC | Cloud Infrastructure | Email and document management | USA/EU | Worldwide |
| Crossover Markets, LLC | HR | Recruiting, HR services | Worldwide | |
| VoiceFlow, Inc. | Communications | Support Chatbot | Worldwide | |
| ESW Operations, LLC | Customer Support | Customer support platform | Worldwide |
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Summary
21
Total Subprocessors
18
Countries
14
Categories
62%
in United States
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