SubProcessorsLearning Pool Subprocessors
E-learning
Learning Pool provides a range of learning and development solutions, including Learning Management Systems (LMS) and content authoring tools.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Learning Pool services run on top of AWS Infrastructure. AWS host the personal data you store in the Learning Pool Cloud Services. | Depending on product multiple regions may be available. | Personal data stored in Learning Pool Cloud Services. |
| Microsoft Azure | Cloud Infrastructure | Learning Pool services run on top of Microsoft Azure Infrastructure. Microsoft Azure hosts the personal data you store in OnScreen Guidance. | Depending on product multiple regions may be available. | Personal data stored in OnScreen Guidance. |
| Google Workspace | Productivity | Google Workspace is utilized by Learning Pool to provide enterprise-level collaboration and productivity tools, including email communication, file storage and sharing, video conferencing, and AI-assisted functionalities. | UK/Ireland/Europe/USA | Email communications, metadata, attachments, documents, spreadsheets, presentations, audio and video recordings. |
| Salesforce | CRM | CRM processes a wide range of personal data, including contact details like names, emails, and phone numbers, as well as behavioral data, transaction history, and communication records. |  EU |
Contact details, behavioral data, transaction history, communication records. |
| Sisense | Analytics | BI Tool. Used to analyse data, gain insights, and drive data-driven decision making. | USA/EU | Data for analytics. |
| GitHub | Developer Tools | Version control and collaboration platform used for managing source code repositories. Provides tools for issue tracking, CI/CD pipelines, and code review. |  USA |
Source code, configurations, and related metadata for Learning Pool applications. |
| GitLab | Developer Tools | Version control and collaboration platform used for managing source code repositories. Supports CI/CD pipelines, issue tracking, and code review. | USA |
Source code, configurations, and related metadata for Learning Pool applications. |
| Mailgun | Transactional email delivery API. All data is encrypted with TLS. | USA |
Email delivery data. | |
| SendGrid | Transactional email delivery API. All data is encrypted with TLS. | USA |
Email delivery data. | |
| Mandril | Transactional email delivery API. All data is encrypted with TLS. | USA |
Email delivery data. | |
| Cameratag | Video | User-generated videos on the Stream LXP application will be captured and shared with Cameratag. | Multiple regions available depending on Stream Location: USA, Asia Pacific, South America, and Europ | User-generated videos. |
| Intercom | Customer Support | Customer communication system. | US, EEA and UK | Learner Course usage details. |
| HubSpot | Marketing | Website data capture service. Learning Pool website uses Hubspot for data capture using forms on our website and captures data about website usage. | USA |
Website usage data. |
| Mixpanel | Analytics | Anonymized product metrics. | USA |
Anonymized Product Usage Metrics. |
| LaunchDarkly | Developer Tools | Feature Flag Management. | USA |
Configuration Attributes necessary for targeted feature rollout. |
| Slack | Communications | Chat communications platform. | USA/EU | Internal Communication Data. |
| Stripe | Payment Processing | Credit card payment processing. | USA |
Financial/Transaction Data. |
| Box | Storage | Secure file platform. | USA |
Customer Content Data. |
| Datadog | Monitoring | Cloud monitoring platform. | USA |
Telemetry/System Data. |
| Ziggeo | Video | Video communications platform. | USA |
Video/Audio Content. |
| Twilio | Communications | Communications API. | USA |
Communication Metadata and Phone Numbers. |
| Zoom | Video | Video communications platform. | USA |
Meeting Content and Participant Metadata. |
| Rustici Software | Software | Online eLearning player. | USA |
Learning Records detailing progress, quiz scores, and course completion status. |
| Algolia | Search | Search technology provider. | USA |
Search Index Data and Search Query Data. |
| Go1 | Content | Content Partner. | USA |
Content Licensing Details, User Enrollment & User Access Data. |
| Prequel | Data Platform | ETL solution. | USA |
Transformed and Aggregated LMS Data. |
| Omni | Analytics | Embedded analytics. | USA |
Aggregated Metrics and Reporting Data. |
| Nikalogic (Onix) | Software Development | Software development. |  Ukraine |
Access to production data. |
| Cape Ann Enterprises | Software Development | Software development. | Bosnia | Access to production data. |
| OpenAI ↗ | AI | Large Language Model as a Service and Speech to text. | Worldwide | Conversational elements to raw text. |
| Sopro | Sales | B2B lead generation and outbound sales consultancy services. | UK/EU | Business contact data. |
| Mongo Atlas | Database | User-related data uploaded to these Learning Pool services will be stored in MongoDB Atlas service hosted in AWS. | Depending on product multiple regions may be available. | User-related data. |
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Summary
32
Total Subprocessors
14
Countries
21
Categories
63%
in United States
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