SubProcessorsLean Library Subprocessors
SaaS
Lean Library provides tools to enhance the library experience for users, integrating library resources into everyday workflows.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Hosts and provides our services to customers. |  EU |
All data submitted to the product. Including name, email, and role if the user opts to create a profile. |
| Google Analytics | Analytics | Provides Lean Library and our customers with end user analytics such as number of visitors and page views. | US | Anonymised IP Address |
| Basecamp | Productivity | New customers implementation software to manage setup of new customers of our products. | US | Name, Email Address, IP Address, Organisation, Phone Number |
| Zendesk | Customer Support | Customer support management product which Lean Library uses to manage our customer and user support requests. | EU |
Name, Email Address, IP Address, Organisation, Phone Number |
| Aha! | Productivity | A product management workflow tool which includes a customer feedback module that allows Lean Library to collect, manage and respond to customer feedback and link it to our development ideas and roadmap. | EU |
Name, Email Address, Role |
| Salesforce | CRM | Customer relationship management. |  United Kingdom |
Name, Email Address, Role, Organisation, Phone Number |
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Summary
6
Total Subprocessors
3
Countries
5
Categories
50%
in EU
Subprocessors by Country
Subprocessors by Category
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