LeanIX Subprocessors

leanix.net Last scanned: Feb 16, 2026 View source page →

SaaS

LeanIX provides a SaaS solution for enterprise architecture management, helping organizations to build and transform technology landscapes.

Subprocessors 21 Data Flow Change History 3 Insights View Companies Using LeanIX 0

Name	Category	Purpose	Country	Data Processed
SAP SE ↗ ✓	Software	Subprocessor is providing user support, maintenance and development (parental company)	Germany	All the Personal Data included in the Customer Data
SAP America, Inc. ↗ ✓	Software	Subprocessor is providing user support, maintenance and development.	USA	All the Personal Data included in the Customer Data
SAP Nederland B.V. ↗ ✓	Software	Subprocessor is providing user support, maintenance and development.	Netherlands	All the Personal Data included in the Customer Data
SAP France S.A. ↗ ✓	Software	Subprocessor is providing user support, maintenance and development.	France	All the Personal Data included in the Customer Data
SAP (UK) Limited ↗ ✓	Software	Subprocessor is providing user support, maintenance and development.	United Kingdom	All the Personal Data included in the Customer Data
SAP, d.o.o. ↗ ✓	Software	Subprocessor is providing user support, maintenance and development.	Slovenia	All the Personal Data included in the Customer Data
SAP Australia Pty Ltd. ↗ ✓	Software	Subprocessor is providing user support, maintenance and development.	Australia	Personal Data included in the Customer Data
SAP ASIA Pte Ltd. ↗ ✓	Software	Subprocessor is providing user support, maintenance and development.	Singapore	Personal Data included in the Customer Data
SAP México S.A. de C.V. ↗ ✓	Software	Subprocessor is providing user support, maintenance and development.	Mexico	Personal Data included in the Customer Data
SAP Brasil Ltda. ↗ ✓	Software	Subprocessor is providing user support, maintenance and development.	Brazil	Personal Data included in the Customer Data
Microsoft Ireland Operations, Ltd. ↗ ✓	Cloud Infrastructure	Hosting of LeanIX application and database (including backup)	Ireland	All the Personal Data on the workspace
Mailjet SAS ↗ ✓	Email	SMTP Relay Service, sending of e-mails (outbound only), e.g. in invitation process	France	Email Address, Name (fore-and-surname), Text in Email
Zendesk, Inc. ↗ ✓	Customer Support	Input channel and administration of support requests, e.g. via email or support button in LeanIX.	USA	Email address, text in ticket
ServiceNow Nederland BV ↗ ✓	Software	Subprocessor is providing ticketing system for user support.	Netherlands	Personal Data included in tickets submitted by Users
Gainsight Inc ↗ ✓	Software	Subprocessor is providing ticketing system and support in customer success management.	USA	User names, Contact details, Customer success requests
Tech Mahindra Ltd. ↗ ✓	IT Services	Subprocessor is providing first level user support.	India	Personal Data included in tickets submitted by Users
Snowflake Inc. ↗ ✓	Data Warehouse	Subprocessor is providing data warehouse services.	USA	Personal Data included in the Customer Data
Shiny Planes, Inc. (LaunchNotes) ↗ ✓	Software	product communications (release announcements, etc.)	USA	email address
WalkMe, Inc ↗ ✓	Software	in-application guidance, engagement, automation and analytics	USA	IP address, browser type, user-click-stream, locale, time zone
Shiny Planes, Inc. (LaunchNotes) ↗ ✓	Software	product communications (release announcements, etc.)	USA	email address
The Rocket Science Group, LLC ↗ ✓	Email	Sending of e-mail newsletters, e.g. regarding new features of LeanIX.	USA	Email address, User role in LeanIX, Name (fore-and-surname)