SubProcessorsKhoros Subprocessors
SaaS
Khoros provides a customer engagement platform that helps brands connect with their customers through various digital channels.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Cloud hosting |  USA |
Customer data |
| Airship | Marketing | Mobile push notifications which might contain PII | USA |
PII |
| Fastly ↗ | Cloud Infrastructure | Content delivery network | Worldwide | Worldwide |
| Pendo | Productivity | In-app help, guidance, and announcements | USA |
Worldwide |
| SendGrid ↗ | Email service provider used to send emails | USA, UK, India, and Japan | Worldwide | |
| Sumo Logic | Analytics | Log collection and storage | USA |
Worldwide |
| Twilio ↗ | Communications | Provides programmable communication products and services, primarily in the form of APIs | USA |
Worldwide |
| Zencoder | Video | Video transcoding; Although it does not handle PII, it may have access to unreleased marketing assets | USA, Australia, Mexico, Singapore, UK, Spain, France, Germany, and Sweden | Worldwide |
| Talkwalker | Marketing | Deep listening services for select Strategic Services Customers | EU (Germany) | Worldwide |
| Auth0 ↗ | Authentication | User authentication |  Germany |
Worldwide |
| Cloudflare ↗ | Cloud Infrastructure | Web firewall and CDN | Worldwide | Worldwide |
| Customer.io ↗ | Marketing | CRM | USA |
Worldwide |
| MongoDB ↗ | Database | Database management |  Belgium |
Worldwide |
| Google LLC ↗ | Cloud Infrastructure | Email and document management | USA/EU | Worldwide |
| Salesforce ↗ | CRM | Customer relationship management | USA |
Worldwide |
| Domo ↗ | Analytics | Business intelligence and data visualization tool | USA |
Worldwide |
| Atlassian ↗ | Productivity | Product support tool for Professional Services issue tracking and project management | USA |
Worldwide |
| Workato ↗ | Automation | System integration | USA |
Worldwide |
| VoiceFlow, Inc. | Customer Support | Support Chatbot |  Canada |
Worldwide |
| ESW Operations, LLC | Customer Support | Customer support platform |  EU |
Worldwide |
| Crossover Markets, LLC | HR | Recruiting, HR services | USA |
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Summary
21
Total Subprocessors
17
Countries
13
Categories
62%
in United States
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