SubProcessorsIntercom Subprocessors
SaaS
Intercom provides a customer messaging platform that helps businesses communicate with their customers through various channels.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Hosting, storage and processing (including AI processing) of Customer Data |  USA |
Customer Data |
| Snowflake ↗ | Data Platform | Data warehouse services and processing (including AI processing) | USA |
Customer Data |
| Twilio ↗ | Communications | SMS and Phone functionality | USA |
Phone Numbers |
| Cloudflare ↗ | Cloud Infrastructure | Transport Layer Security (TLS) protection for customers using a custom domain to host their Intercom Articles | USA |
Security Data |
| OpenAI ↗ | AI | AI processing | USA |
AI Data |
| PlanetScale ↗ | Database | Database storage and caching | USA |
Database Data |
| Anthropic ↗ | AI | AI processing | USA |
AI Data |
| Microsoft ↗ | Cloud Infrastructure | AI processing | USA |
AI Data |
| Eleven Labs ↗ | AI | AI processing (text to speech) | USA |
Audio Data |
| Mailgun Technologies ↗ | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
Email Data | |
| Google ↗ | Cloud Infrastructure | AI processing | USA |
AI Data |
| Sparkpost ↗ | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
Email Data | |
| Ably ↗ | Communications | Message delivery service to support real-time delivery of messages via messenger products | USA |
Message Data |
February 16, 2026
+2 added
-2 removed
~1 modified
- + Sparkpost (Email)
- + Ably (Communications)
- - Ably Realtime (Communications)
- - Message Systems (Email)
- ~ Cloudflare (updated: purpose)
February 9, 2026
+2 added
-2 removed
~2 modified
- + Message Systems (Email)
- + Ably Realtime (Communications)
- - Ably (Communications)
- - Sparkpost (Email)
- ~ Cloudflare (updated: purpose, data_processed)
- ~ Eleven Labs (updated: data_processed)
Summary
13
Total Subprocessors
1
Countries
6
Categories
100%
in United States
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