Ingram Micro Subprocessors
Technology Distribution
Ingram Micro is a global leader in technology and supply chain services, providing a wide range of IT products and services.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Ingram Micro European Services S.L.U. | Affiliate | Technical Support, Platform Ops & Maintenance | - | |
| Ingram Micro Malaysia Sdn Bhd | Affiliate | Technical Support, Platform Ops & Maintenance | - | |
| Ingram Micro Pty Ltd | Affiliate | Technical Support, Platform Ops & Maintenance | - | |
| Ingram Micro Inc. | Affiliate | Technical Support, Platform Ops & Maintenance | USA, Canada | - |
| Ingram Micro Global Services B.V. | Affiliate | Technical Support, Platform Ops & Maintenance | - | |
| Ingram Micro GBS EOOD | Affiliate | Technical Support, Platform Ops & Maintenance | - | |
| Ingram Micro India Pvt Ltd | Affiliate | Technical Support, Platform Ops & Maintenance | - | |
| AWS (Amazon) | Infrastructure | Storing logs from customer environments for support investigation | The Netherlands | - |
| Microsoft Inc. | Infrastructure | Azure Infrastructure to host SaaS solutions. Country based instances are used to store local customer information. | Netherlands, USA, Australia, Singapore, Japan | - |
| Amazon Web Services, Inc. | Infrastructure | Auxiliary services used by Connect similar to Simple Email Services from AWS. | - | |
| Google Cloud Platform (GCP) | Infrastructure | GCP Infrastructure | USA, UK | - |
| Okta, Inc. | Third Party | Third-party SSO method authentication | - | |
| Zendesk, Inc. | Third Party | Knowledge base, business and technical support platform | - | |
| Freshworks, Inc. | Third Party | Ticketing system and Technical Support & Platform Engineering | - | |
| Atlassian Corporation PLC | Third Party | Level 3 Technical Support & Platform Engineering | - | |
| Google, LLC | Third Party | reCAPTCHA, Analytics (if applicable), GCP services for Xvantage, ChatBot | USA, UK | - |
| LogsHero, Ltd | Third Party | Optional service that provides customers logs and monitoring capabilities on the extensions they built with Connect’s DevOps module. | - | |
| FullStory, Inc | Third Party | Digital user experience insights to improve the digital space. | - | |
| Verint Systems | Third Party | Voice of the customer for improved digital experience. | USA, EU, ASIA | - |
| Precisely Holdings, LLC | Third Party | Address validation | USA, Canada | - |
| Manhattan Associates, Inc | Third Party | Order management system | - |
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Summary
21
Total Subprocessors
13
Countries
3
Categories
62%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
Other companies using the most of the same subprocessors