SubProcessorsInfoblox Subprocessors
Networking
Infoblox provides network control solutions that enable organizations to manage their networks and security effectively.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ DPA | Cloud Infrastructure | Cloud Hosting Service | USA; Germany | Endpoint IP address, MAC address, Host name/Device name/ID, Userid, DNS log data, Includes limited Portal user contact information processed to support product update communications |
| Google Cloud Platform ↗ DPA | Cloud Infrastructure | Cloud Hosting Service |  USA |
Endpoint IP address, MAC address, Host name/Device name/ID, Userid, DNS log data |
| Okta ↗ DPA | Security | Security / Single-sign on | USA |
First and last name, Title, Position, Employer, Contact information (company, e-mail, phone, address), ID data, IP address, Connection data, Localization data |
| Five9 ↗ DPA | Communications | Call Center Software | USA |
Call routing data, Recording of voice conversation (30 days) |
| NICE inContact ↗ DPA | Communications | Call Center Software | USA |
Name, IP address, Geo location, Phone number, Company name, Online identifier, System information, Voice identification, Call transcripts |
| Salesforce ↗ DPA | CRM | Sales and order management and customer relationship management | USA |
System administrator / technical contact information for customer support (name, work email, work phone number, time zone). Also processes limited Portal user contact information for product update communications |
| Atlassian Corp Plc ↗ DPA | Productivity | Jira software – Ticketing System / RFEs | USA |
Employees first and last name, Email address, Phone number, Job title, Time zone, Customer data uploaded through support ticket |
| Google ↗ DPA | Cloud Infrastructure | Google Productivity applications | USA |
Google Apps suite is used for documentation, meeting notes, internal specs, architecture diagrams, that includes product related personal data and personal data of customer representatives |
| Microsoft ↗ DPA | Productivity | Microsoft 365 for Enterprise productivity applications | USA |
Microsoft 365 is used for email, documentation, meetings, meeting notes and recordings, internal specs, architecture diagrams, that includes product related personal data and personal data of customer representatives |
| Intellum ↗ DPA | Education | Exceed LMS for Infoblox education | USA |
First and last name, Email address, Authentication credentials, Company Name, Job title and Address, Course related information, Other information user elects to share in their profile |
| Kryterion ↗ DPA | Education | Online Testing for education exams | USA |
First and last name, Email address, Authentication credentials, Company Name and Address, Exam related information, Credit card information |
| Nativevideo ↗ DPA | Communications | Vinton meeting assistant and notetaker for Salesforce | USA |
Used as a notetaker by Support to transcribe customer meeting. Customers are notified with a message at the start of the meeting so they can decide if they want feature enabled for the call. |
| Forethought Technologies, Inc. ↗ DPA | Customer Support | Support automation and knowledge-retrieval platform for Infoblox Support operations | USA |
Customer support case data and associated contact information |
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Summary
13
Total Subprocessors
2
Countries
7
Categories
100%
in United States
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