SubProcessorsIDEXX Laboratories, Inc. Subprocessors
Healthcare
IDEXX Laboratories, Inc. is a global leader in veterinary diagnostics and software solutions for animal health.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| IDEXX Laboratories, Inc. | Cloud Infrastructure | Account and engineering support | US | - |
| IDEXX Distribution, Inc. | Cloud Infrastructure | Account and engineering support | US | - |
| IDEXX B.V. | Cloud Infrastructure | Account and engineering support |  Netherlands |
- |
| IDEXX Laboratories Pty Ltd | Cloud Infrastructure | Account and engineering support |  Australia |
- |
| Atlassian | Productivity | Internal tracking services for defects and for the delivery of products | US | - |
| Amazon Web Services | Cloud Infrastructure | Hosting services | US | - |
| Bryxx | Cloud Infrastructure | Migration of customer data | EEA | - |
| Datadog | Monitoring | Cloud monitoring | US | - |
| Exonet | Cloud Infrastructure | E-mail cloud infrastructure | EEA | - |
| MessageBird | Communications | sms | EEA | - |
| Salesforce | CRM | Customer relationship management | EEA, US | - |
| SAP | ERP | Accounts Receivables, Accounts Payable, Customer demographics storage | EEA, US | - |
| Slack | Communications | Collaboration tool | EEA, US | - |
| Deepgram | AI | AI speech to text transcription | US | - |
| OpenAI | AI | AI patient data organization and summarization | US | - |
| Azure | Cloud Infrastructure | Cloud Infrastructure, DevOps | US | - |
| ChurnZero | Customer Success | Customer churn reduction | US | - |
| Cubex | Cloud Infrastructure | Prescription management system that Smartflow integrates with | US | - |
| FreshDesk | Customer Support | Cloud based customer support software | US | - |
| Gmail Suite | Legacy email solution - only used today to redirect emails to idexx email addresses | US | - | |
| Hubspot | CRM | Historical customer relationship management | US | - |
| MaxMind | Data Enrichment | Geo Redirection by IP address to set the correct timezone | US | - |
| Microsoft Teams | Communications | Collaboration Tool | US | - |
| Sendgrid | Email sending to customers | US | - | |
| SkyPrepp | Training | Online training software |  Canada |
- |
| VetData | Communications | Used to communicate with various PIMS | US | - |
| Amazon Web Services Data Center | Cloud Infrastructure | Hosting services | US | - |
| Apple | Technology | Publisher for IOS Tablet Application | US | - |
| Mavenlink | Project Management | US | - | |
| Pipedrive | CRM | Customer relationship management | US | - |
| Xero | Accounting | Cloud based accounting services | US | - |
| Zoom | Video | Video conferencing | US | - |
| Snowflake | Data Warehouse | Data warehousing | US | - |
| Looker | Analytics | Date visualizations | US | - |
| Mix Panel | Analytics | Collect analytical data on the platform to better understand customer interactions and utilisation | US | - |
| Tulsa Connect Internet Services | Internet Services | Hosting services | US | - |
| Twilio | Communications | Communication Services | US | - |
| Ring Central | Communications | Communication Services | US | - |
| Google Looker Studio | Analytics | Data Visualization | US | - |
| Appcues | Product | - | - | - |
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Summary
40
Total Subprocessors
5
Countries
20
Categories
83%
in United States
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