SubProcessorsHello Customer Subprocessors
SaaS
Hello Customer provides AI-powered customer experience solutions that help businesses analyze customer feedback and improve their services.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Microsoft ↗ | Cloud Infrastructure | Hosting and Cloud Infrastructure | EU (NL / IE) | AI-powered data processing, natural language generation, and content analysis, enabling AI-powered functionalities available within the Hello Customer Platform. AI processing is limited to the verbatims, in case this textual feedback contains PII. |
| SendGrid ↗ | Communication and notification services | EU / US | email address and email content | |
| Auth0 ↗ | Security | Authentication | EU (IE) | email address of users |
| Snowflake ↗ | Analytics | Analytics on data | EU (NL) | Data uploaded to or processed within the platform |
| Datadog ↗ | Monitoring | System monitoring | EU (DE) | Data uploaded to or processed by the platform |
| Langchain ↗ | AI | Tracing and context aware processing and data retrieval | EU (NL) | Limited to the verbatims, in case this textual feedback contains PII |
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Summary
6
Total Subprocessors
5
Countries
6
Categories
33%
in EU (NL)
Subprocessors by Country
Subprocessors by Category
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