SubProcessorsGreat Question Subprocessors
SaaS
Great Question provides tools for user research and participant recruitment, enabling organizations to conduct interviews and gather insights effectively.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | IaaS Provider: File storage (S3) + RDS |  United States |
Database service. Image and file uploads including CSV imports |
| Adobe | Software | Extract PDF's content | - | PDF File uploads |
| Algolia | Search | Search Infrastructure: candidate name for interviews, Previous research data. | - | candidate name for interviews, Previous research data. |
| Datadog DPA | Monitoring | Monitoring and Logging | - | No PII - explicitly scrubbed. |
| Deepgram | AI | Transcription | - | Audio |
| Google Analytics | Analytics | Website traffic analytics | - | PII including IP address anonymized. |
| Genway | AI | AI moderated interviews integration partner | - | Participant names, email addresses, interview responses, audio/video recordings (if enabled) |
| Cloud Infrastructure | AI embeddings provider (Ask AI transcript semantic search + transcript chunk indexing) | - | Transcript text and Ask AI user-entered query text (may include PII) | |
| Hubspot | CRM | Sales tooling | - | Prospect contact information. |
| Mixpanel | Analytics | Data analytics | - | Account user data. |
| Mux | Video | Video transcoding and hosting | - | Video assets |
| Nylas | Google Integration incl Email and Calendar: candidate name, email and email content. Access tokens for Gmail and Microsoft integrations. | - | candidate name, email and email content. Access tokens for Gmail and Microsoft integrations. | |
| OpenAI | AI | Machine learning LLM provider | - | Anonymized and pseudonymized transcript and survey data. |
| Segment | Analytics | Data and analytics pipeline | - | events and emails data - Account user data. |
| SendGrid | Email sending provider | - | Name, email, email content | |
| Sentry | Monitoring | Exception handling and logging | - | Stores contextual error data (user id, email). All other PII scrubbed |
| Stripe | Payment Processing | Payment processing. | - | payment information and history. |
| Tremendous | Payment Processing | Processing Incentives | - | Customer name and email |
| User Interviews DPA | Research | Participant recruitment services | - | Study criteria, screener responses, participant contact info |
| Vero | Email sending provider | - | candidate name, email and email content | |
| Vitally | Customer Success | Customer Success platform | - | User demographics and behavioral data |
| Daily | Video | Video recording and screensharing | - | Candidate video recordings |
| CloudCraic S.L. | Cloud Infrastructure | Screenshots of landing pages | - | Only public information |
| Hyperdocs Inc | AI | Video call bots | - | Video call stream |
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Summary
24
Total Subprocessors
1
Countries
12
Categories
4%
in United States
Subprocessors by Country
Subprocessors by Category
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