SubProcessorsSubly Subprocessors
SaaS
Subly provides video and audio transcription services using advanced technology.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services PP | Cloud Infrastructure | Cloud computing provider |  EU |
Contact details e.g. name, email. Files uploaded e.g. video and audio files. Usage reporting. |
| Stripe PP | Payment Processing | Payment Processor - PCI Level 1 provider | EEA | Contact details e.g. name, email, billing address. Subscription information and payment details |
| Zendesk PP | Customer Support | Service to track and manage tickets. Knowledge base. | EEA | Contact details e.g. name, email. Tickets e.g. details of support requests. |
| Sentry PP | Monitoring | Error and performance monitoring. | US | System Error messages. |
| HubSpot PP | CRM | Customer relationship management services. Email Delivery. | US | Contact details e.g. name, email, company. Email body, email analytics. |
| Mixpanel PP | Analytics | User activity statistics. | US | Contact details e.g. email. Usage reporting e.g. no. of uploads, languages transcribed |
| DeepL PP | AI | To provide automatic translation | EU |
Video and audio files. Shortly after completing the service, DeepL deletes the data from its servers. |
| AssemblyAI DPA | AI | To provide automatic transcription |  USA |
Video and audio files. Shortly after completing the service, AssemblyAI deletes the data from its servers. |
| Deepgram PP | AI | Speech-to-text services | USA |
Video and audio files. |
| Google Cloud Platform DPA | Cloud Infrastructure | Speech-to-text services and storage | US | Video and audio files. |
| OpenAI PP | AI | Artificial intelligence (AI) | USA |
Files uploaded e.g. video and audio files. Creates summaries of transcripts. |
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Summary
11
Total Subprocessors
3
Countries
7
Categories
64%
in United States
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