SubProcessorsFrello Subprocessors
SaaS
Frello provides a platform for managing customer communication and team collaboration.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Intercom | Customer Support | Provide support and facilitate communication with leads and customers. |  United States |
Name, email, avatar photo, and other information provided to us. |
| Productboard | Productivity | Track feature requests and user insights, and organize development backlog. | United States |
Name, email, feature request and other relevant details provided to us. |
| Hubspot | Marketing | Help track leads and grow customer base. | United States |
Name, email, phone number and other relevant details provided to us. |
| Mailchimp | Communicate product news and announcements to customers and interested parties. | United States |
Name and email address | |
| Slack | Communications | Internal communication between team and receive notifications. | United States |
Name, email address, and occasionally other relevant details provided to us. |
| Stripe | Payment Processing | Billing and invoicing purposes. | United States |
Organisation data, billing contact details, credit or debit card details |
| Google Workspace | Productivity | Communicate with customers and organize business. | United States |
Emails, quotes, customisation proposals |
| Google Analytics | Analytics | Analyze the behavior of visitors to the website. | United States |
No personal data (anonymised IP address). |
| Hotjar | Analytics | Understand users’ needs and optimize service and experience. | United States |
No personal data (anonymised IP address). |
| Dropbox | Storage | Transfer sensitive data between customers and the team. | United States |
Name, email and other personal information of members contained in import files. |
| Notion | Productivity | Organize teams and keep track of notes and processes. | United States |
Organisation data, name, email, quotes, customisation proposals |
| Xero | Accounting | Internal accounting and bookkeeping purposes. |  New Zealand |
Organisation data, billing information, transactions and payment information. |
| Heroku | Cloud Infrastructure | Host certain parts of applications and websites. | United States |
All user data (except credit card details) |
| Netlify | Cloud Infrastructure | Host certain parts of applications and websites. | United States |
Access logs, including IP addresses |
| Cloudflare | Cloud Infrastructure | Provide DNS services, security and protection against DDoS attacks. | United States |
Access logs, including IP addresses |
| MongoDB | Database | Store data. | United States |
All user data (except credit card details) |
| Redis Labs | Database | Store data temporarily. | United States |
User ID’s |
| Sentry | Monitoring | Monitor and log errors that occur in applications and websites. | United States |
User ID, IP addresses, browser information |
| LogDNA | Monitoring | Track and process server and application logs. | United States |
Access logs, including IP addresses |
| SparkPost | Send transactional emails. | United States |
Name, email, potentially other data contained within emails | |
| Imgix | Media | Image optimisation and processing purposes. | United States |
Avatar photos, organisation logos and other images uploaded by customers or members |
| Amazon Web Services | Cloud Infrastructure | Image and file storage. | United States |
All uploaded files, which may contain personal data |
| POLi | Payment Processing | Process account to account payments made by members in New Zealand. | New Zealand |
Name, email, card details, payment information |
| Campaign Monitor | Send newsletters or marketing emails to members. | United States |
Name, email, and potentially other information you choose to synchronise |
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Summary
24
Total Subprocessors
2
Countries
13
Categories
92%
in United States
Subprocessors by Country
Subprocessors by Category
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