SubProcessors
Name Category Purpose Country Data Processed
SalesForce CRM We use SalesForce as an internal CRM US Your corporate and contact information
Financial Force Project Management We use Financial Force as an internal project management system related to projects for clients. UK Your corporate and contact information. Data related to the specific projects
NetSuite ERP We use NetSuite for billing and subscription tracking. US Your corporate and contact information
Hubspot Marketing We use Hubspot as a system for communication with clients. US Your corporate and contact information
Zoho CRM We use Zoho for billing and subscription tracking for CARET Legal US Your corporate and contact information, Payment data supplied by client for payment processing
Vantage Card Services, Inc. Payment Processing We use Vantage as our payment processor to process your credit card payments to CARET for products other than CARET Legal. US Your corporate and contact information, Payment data supplied by client for payment processing
American Express Payment Processing We use American Express as our processor to process your credit card payments to CARET for products US Your corporate and contact information, Payment data supplied by client for payment processing
Authorize.net Payment Processing We use Authorize.net as a gateway to our processor to process your credit card payments to CARET US Your corporate and contact information, Payment data supplied by client for payment processing
Wells Fargo Merchant Services Payment Processing We use Wells Fargo Merchant Services as our processor to process your credit card payments to CARET for products US/CAN Your corporate and contact information, Payment data supplied by client for payment processing
ZenDesk Customer Support We use ZenDesk as our support ticket system for customer support tickets US Your corporate and contact information, Data supplied by client or client’s data (stored within applicable service) necessary to provide support
Buwelo Customer Support We use Buwelo for supplemental customer support Philippines/Ghana Your corporate and contact information, Data supplied by client or client’s data (stored within applicable service) necessary to provide support
Salesloft Sales We use Salesloft as a means to track leads US Your corporate and contact information
Microsoft Azure Cloud Infrastructure We also use Microsoft Azure to facilitate certain client related professional services projects US Your corporate and contact information, Data stored within applicable service
Domo Business Intelligence We use Domo to develop our internal business intelligence US Corporate information, E-mail addresses
DocuSign Documents We use DocuSign as our E-signature system US Corporate and contact information
Zoom Video We use Zoom as an online meeting software US Corporate and contact information
Mailchimp Email We use Mailchimp for marketing automation US Corporate and contact information
Calendly Scheduling We use Calendly for appointment scheduling US Corporate and contact information
Checkappointments Scheduling We use Checkappointments as an appointment scheduling solution US Corporate and contact information
Invision Collaboration We use Invision as an online collaboration tool US/UK Corporate and contact information
Celigo Integration We use Celigo to help with integration between Salesforce & Netsuite US Subscription and customer contact information
Quosal Quoting Tool We use Quosal as a quoting tool for all products except Caret Legal US Subscription items, terms, pricing
DealHub Quoting Tool We use DealHub as a quoting tool for CARET Legal US Your corporate and contact information, subscription items, terms, pricing
MultiPrizm, LLC Data Migration We use MultiPrizm as a third-party data migrator used to assist in select data migration projects. US/Philippines Data selected by Client to be migrated into a CARET product
GuideCX Data Migration We use GuideCX as a third-party data migration tool used to assist in select data migration projects. US Data selected by Client to be migrated into a CARET product
Amazon Web Services Cloud Infrastructure We use Amazon Web Services as a cloud presence for CARET Legal US Your corporate and contact information, Data stored within applicable service
Nylas Integration We use Nylas for an optional integration between Gmail and CARET Legal US Your corporate and contact information, Gmail emails that get stored within CARET Legal.
Plaid Fintech We use Plaid to enable our bank/credit feed US Your transaction data for selected accounts get stored in CARET Legal.
NetDocs DMS We use NetDocs for an optional integration with this Legal DMS US Contact/Matter information for selected matters are pushed to ND as a workspace
Worldox DMS We use Worldox for an optional integration with this Legal DMS US Contact/Matter information for selected matters are pushed to WD as a new matter
LawToolbox Calendaring We use LawToolbox as an optional tool to perform court rule calendaring/docketing US Matter information is pushed to LTB to generate docket events
Twilio Communications We use Twilio as an optional tool within CARET Legal to enable Client Texting US All texts will be sent/received through Twilio
OpenAI via Microsoft Azure AI We use OpenAI for an optional tool within CARET Legal to generate document summaries US Document text for selected documents will be sent to OpenAI for summaries
Forte/Dex Payment Processing We use as our processor to process your credit card payments to CARET for Caret Legal US Credit Card account related information
VIMAS Payment Processing We use as our processor to process your credit card payments to CARET for Caret Legal US Credit Card account related information
Payrix Payment Processing We use Payrix as our payment processor for Abacus Payment Exchange (2.0). US Your corporate and contact information, Payment data supplied by Client for payment processing
Stripe Payment Processing We use Payrix as our payment processor for Abacus Payment Exchange (3.0). US Your corporate and contact information, Payment data supplied by client for payment processing
SendGrid Email We use SendGrid to assist with automated email notifications US Your name and email address provided to send notifications
Intermedia Email We use Intermedia to assist with creation of an Exchange account and mailbox for each user. US Your connected information related to use of Microsoft Exchange and Office 365
Global Payments Payment Processing We use Global Payments for credit card payment processing of Client’s payments. US Your corporate and contact information, Payment data supplied by client for payment processing
EasyPay Payment Processing We use EasyPay as an integrated tool in Amicus Cloud licensing for processing Amicus Cloud subscriptions. US Your corporate and contact information, Payment data supplied by client for payment processing
QuickBooks Online Accounting We use QuickBooks Online for optional integration that authenticates directly with QuickBooks Online for Accounting. US Your corporate and contact information, Information concerning your clients, client payment, client invoice, and client trust
QuickBooks Desktop Accounting We use QuickBooks Desktop for optional bidirectional sync for Accounting. null Your corporate and contact information, Information concerning your clients, client files and matters, client payment, client invoice, and client trust
Dropbox Storage We use Dropbox as an optional alternate document repository for matter-related documents. US Data and documents related to each matter selected for storage in Dropbox
Box Storage We use box as an optional alternate document repository for matter-related documents. US Data and documents related to each matter selected for storage in Box
Office Online Viewer Viewer We use Office Online Viewer as an embedded document viewer which leverages Microsoft Office Online for rendering documents. US Data related to documents selected for preview in the viewer, when enabled
Twillio Communications We use Twilio to send SMS with security code on login, if the firm enables multi-factor authentication. US Your mobile number

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Summary

47 Total Subprocessors
7 Countries
25 Categories
87% in United States

Subprocessors by Country

Subprocessors by Category

Biggest overlap with

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Top subprocessors used by other Legal Tech companies