SubProcessors
Name Category Purpose Country Data Processed
Amazon Web Services Cloud Infrastructure Our cloud computing provider (where our applications are hosted) USA End User Data
Atlassian Software Software we use to help product and software development Australia All Categories
Capterra Marketing Online marketplace vendor that assists consumers with selecting software for their needs with users reviews and research USA Customer Data
ContractSafe Software This software helps us organize our contacts USA Customer Data
Datadog Monitoring Provides us with log management review and real-time metrics monitoring for our applications USA End User Data
Dropbox Storage File storage tool USA Customer Data
Earth Class Mail Mail Management Service to manage our incoming mail USA Customer Data
Fireflies.ai AI Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes calls from Zoom, Google Meet, and more. USA Customer Data
G2 Reviews Peer to peer review site for business software USA Customer Data
Google Analytics Analytics Tracks web traffic to our public facing website and in our applications USA Website Visitors
GSuite Productivity Productivity, organization, and communication tools USA All Categories
Honeybadger Monitoring Monitors our applications to see exception reporting (i.e. if something unexpected happens) USA End User Data
HubSpot CRM We leverage both their marketing automation and CRM tools for our public site and customer interactions (for example tracking sales interactions) USA All Categories
Jiminny Software Our customer facing team uses this during video communication USA Customer Data
Loom Video Video messaging tool that helps you get your message across through instantly shareable videos USA Customer Data
Monday.com Productivity Business tool to track and manage projects USA Customer Data
OpenAI OpCo, LLC AI Generative AI service to create, analyze, and transform content USA All Categories
Papertrail and Librato, products of Solar Winds Monitoring Provides us with log management review and real-time metrics monitoring for our applications USA End User Data
Pinecone Database Pinecone is a fully managed, cloud-native vector database that enables developers to effortlessly scale AI-powered similarity search, recommendation engines, and semantic retrieval systems. USA All categories
RB2B Marketing Help identify and engage with website visitors USA Website Visitors
ShelfFlip, Inc. dba UserGems Sales Sales tool for pipeline generation USA End User Data
Slack Communications Business tool we use internally to communicate USA All Categories
Strike Graph Security Tool that helps to maintain security standards and compliance operation USA Customer Data
Stripe Payment Processing A business tool to process payments and billing USA Customer Data
Xero Accounting Software we use for finance and accounting functions USA/New Zealand Customer Data
Zendesk Customer Support Our customer success team uses this to log and track support requests USA All Categories
Zoom Video Video call software for internal and external communication USA Customer Data
ZoomInfo Sales Software to identify and acquire new customers USA Customer Data
Heroku Cloud Infrastructure An application hosting provider built on top of Amazon Web Services used to host some legacy services USA End User Data

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Summary

29 Total Subprocessors
3 Countries
19 Categories
93% in United States

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