SubProcessorsFullcast Subprocessors
SaaS
Fullcast provides revenue intelligence solutions that help organizations optimize their sales and operational processes.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Cloud hosting, computing, and storage services |  USA |
All account information and data generated through the use and provision of Fullcast Plan and Pay services |
| Salesforce ↗ | Cloud Infrastructure | Cloud hosting, computing storage services | USA |
Customer contact info (name, email), sales leads, opportunity details, and records of business interactions or support history |
| SolarWinds ↗ | Monitoring | Logging | USA |
Technical telemetry, IP addresses, error messages, and metadata generated by the application for troubleshooting |
| Integrate.io ↗ PP | Data Platform | Extract-transform-load and data transfer services | USA |
Raw data records being moved between systems; may include any database fields selected for transformation (PII, transaction data) |
| Courier ↗ | Communications | Notification management services | USA |
Recipient contact email, notification status, and the specific message content sent to users |
| Merge.dev ↗ | HR | Integration with HRIS systems and ATS systems | USA |
Employee records, payroll details, job candidate profiles, and organizational structure data from integrated HRIS and ATS systems |
| Microsoft Azure AI Services ↗ DPA | Cloud Infrastructure | Private hosting of AI LLM and content filtering | USA |
Text or data sent for AI processing, including user queries, document text for analysis, and filtered content results |
| Pinecone ↗ | AI | AI vector database storage | USA |
Mathematical representations (vectors) of text or data and associated metadata used for long-term AI memory and search |
| Zendesk ↗ | Customer Support | Customer support tickets | USA |
Requester name, email, subject lines, chat transcripts, and any personal information shared within support inquiries |
| Google ↗ PP | Cloud Infrastructure | Customer support tickets provided via email | USA |
Sender and recipient email addresses, subject lines, and the full body of email communications including any attachments or PII shared via support emails |
| Slack Technologies ↗ | Communications | Customer support within Fullcast Performance | USA |
Workspace member profiles (name, email), direct messages, public or private channel messages, and files shared within the Fullcast Performance support context |
| Segment ↗ | Analytics | Monitors and analyzes application performance and interactions | USA |
User IDs, IP addresses, device and browser metadata, and Track events (buttons clicked, pages viewed, or features used) to route data to other tools |
| Atlassian ↗ | Productivity | Tracks bugs and features for application | USA |
User reports of bugs or feature requests, technical logs attached to Jira tickets, and developer comments regarding application fixes |
| Tableau ↗ PP | Analytics | Visualizes application performance and interactions | USA |
Processed application data used for visualizations, including usage statistics, performance KPIs, and business intelligence datasets |
| SendGrid ↗ PP | Receives and sends emails in the application | USA |
Recipient email addresses, email delivery status (opens and clicks), and the specific content of transactional emails sent by the application | |
| Woopra ↗ | Analytics | Instruments user activity | USA |
Real-time user behavior data, including page views, session duration, and custom-defined trigger events for behavioral analysis |
| Amplitude ↗ | Analytics | Instruments user activity | USA |
Granular event data (User Started Trial), user properties (plan type, region), and session-based interaction history for growth analysis |
| DataDog ↗ | Monitoring | Monitors application infrastructure | USA |
Server health metrics, error logs, trace data, system resource usage (CPU and RAM), and application performance monitoring (APM) logs |
| Heap Analytics ↗ PP | Analytics | Instruments user activity | USA |
Every click, swipe, form submission, and page view performed by a user, alongside user identity metadata for retroactive analysis |
| Recall.ai ↗ | AI | Recording Microsoft Teams video calls | USA |
Video call recordings, transcripts and attendee information |
| OpenAI ↗ PP | AI | Generating call summaries and insights | USA |
Video call transcripts |
| Heroku ↗ PP | Cloud Infrastructure | Application hosting services, database | USA |
Source code, environment variables, application data stored in Heroku Postgres or Redis, and runtime logs |
| MongoDB Atlas ↗ PP | Database | Database | USA |
Production data stored in document format, including user profiles, application state, and any PII saved to the database |
| Cloudflare ↗ | Cloud Infrastructure | Web security and performance | USA |
Visitor IP addresses, HTTP request headers, security event logs, and caching data to mitigate DDoS attacks |
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Summary
24
Total Subprocessors
1
Countries
11
Categories
100%
in United States
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