SubProcessorsAline Subprocessors
Healthcare
Aline provides a complete suite of senior living solutions to help grow occupancy and revenue, optimize operations, and enhance resident care.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services DPA | Cloud Infrastructure | Hosts the customer’s data in the Sherpa application(s) | US | Customer data |
| Snowflake DPA | Data Platform | Data warehouse that stores analytics data which is presented to the customer’s users through Tableau | US | Analytics data |
| Fivetran DPA | Data Platform | Transmits the customer’s data between Sherpa relational database and data warehouse | US | Customer data |
| Fig Learning | Education | LMS provider | US | Customer data |
| Twilio DPA | Communications | Voice API: allows a user of the Sherpa application to click a button to make and record calls from the user’s work phone | US | Communication content and phone numbers |
| Amplitude PP | Analytics | Allows Sherpa to set up and run analytic reports for product improvement purposes | US | User behavior data |
| Chameleon Intelligent Tech | Productivity | Provides the customer’s users with guided tours of the Sherpa application(s) | US | User data (userID, name, email, role, community) |
| Elevio | Customer Support | Provides the customer’s users with contextual support within the Sherpa application(s) |  Australia |
User access data |
| Freshworks | Customer Support | Stores and delivers help desk articles to the customer’s users through ElevioHelpdesk tool within Sherpa’s application(s) | US | User support queries |
| Tableau Software | Analytics | Provides the customer’s users with business analytics / reporting dashboards | US | Data from Snowflake |
| Localize | Translation | Translates terminology used in Sherpa’s application(s) | US | Translation files |
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Summary
11
Total Subprocessors
2
Countries
8
Categories
91%
in United States
Subprocessors by Country
Subprocessors by Category
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