SubProcessors
Name Category Purpose Country Data Processed
Abnormal Security Security Threat detection by scanning inbound emails for suspicious activity, phishing, or malware through content and metadata analysis via APIs. European Union -
Abstract API Document management Identification of geolocation data to enhance location-based services and user experiences. USA -
Affinda Data analytics User onboarding, engagement, and product experience optimisation through in-app messaging and tutorials. USA -
Amazon Web Services Cloud Infrastructure Cloud service provider used for secure data storage, processing, and hosting infrastructure. Australia, Ireland and Canada -
Appcues Product and design User onboarding, engagement, and product experience optimisation through in-app messaging and tutorials. USA -
Atlassian Collaboration Comprehensive issue tracking, agile project management, and team collaboration across development and operations teams. Australia -
Airtable Collaboration - Canada -
Braze Marketing Multi-channel customer engagement services, including personalised messaging and campaign delivery. USA -
Datadog Cloud monitoring Real-time cloud monitoring and application performance management for infrastructure and application diagnostics. Australia -
dbt Cloud Data analytics A hosted service for data transformation that provides a browser-based IDE, job scheduling, source freshness reporting, documentation, and continuous integration features. - -
Delighted Product and design Offers a self-serve experience management platform for collecting and analyzing customer, employee, and product feedback. - -
DocuSign Document management Secure e-signature collection and automated document lifecycle management for contracts. USA -
G2.com Data analytics Online review platform used to collect and manage customer reviews. USA -
Google Identity provider Suite of services including Google Analytics for web traffic analysis, email communications, and secure file storage in Google Drive. USA -
Hightouch Data analytics - Australia -
Intercede Solutions Business process automation Business process automation and integration platform, leveraging the Workato platform to streamline workflows. Singapore -
Intercom Customer support - USA -
Langchain Engineering Logging and monitoring input/output data in Hero AI, SmartMatch and large language models (LLM) for optimising performance analytics. - -
Loggly Cloud monitoring Real-time log aggregation and analysis for debugging and operational monitoring. - -
Marketo Marketing Lead nurturing, email marketing, and comprehensive automation of marketing activities. USA -
Mixmax Sales Automation of email campaigns, scheduling, and tracking for customer engagement. USA -
Mixpanel Data analytics Advanced analytics for tracking user interactions and product performance in web and mobile applications. USA -
Mux Product and design Recording, processing, and storing candidate introduction videos for seamless job application evaluations. - -
Nooks Collaboration Recording, processing, and storing candidate introduction videos for seamless job application evaluations. - -
OpenAI IT Integration of AI capabilities into product features, including natural language processing and automated content generation. USA -
OptinMonster Marketing Integration of AI capabilities into product features, including natural language processing and automated content generation. USA -
Outreach Sales Customer relationship management for email marketing, lead generation, and sales engagement. USA -
Own Backup Data storage and processing Comprehensive backup and recovery solution for relationship management data within Salesforce and other platforms. Australia -
Reachdesk Collaboration Management and delivery of personalised corporate promotional campaigns. USA -
Salesforce Sales Comprehensive customer relationship management (CRM) platform for managing sales, marketing, and customer service. Australia -
SendGrid Engineering Email delivery service for transactional and marketing communications. USA -
Shaype Document management Provision of banking infrastructure, including account opening, payments processing, KYC/PEP/sanction checks, and debit card issuance. Australia -
Slack Collaboration Real-time messaging and file sharing for team communication and collaboration. USA -
Trustpilot Marketing Online review platform used to collect and manage customer reviews. USA -
Twilio IT Programmable SMS and communication services for customer interactions and notifications. USA -
Vitally Customer support Customer success platform providing real-time insights and analytics for business intelligence. - -
Weavr Document management Embedded finance platform offering payment solutions, virtual accounts, and banking-as-a-service functionality. United Kingdom -
Zapier Collaboration Workflow automation for connecting and syncing web applications to streamline processes. USA -
Zendesk Customer support Helpdesk and support ticketing system for managing customer service inquiries. USA -
ZoomInfo Other Business intelligence and B2B contact database for lead generation and marketing. USA -
FiveTran Data storage and processing Automated data movement from source to destination. - -
FrankieOne Security Unified platform for identity verification, fraud prevention, and compliance solutions. - -
Metabase Data analytics Open-source business intelligence and analytics software. - -
Sisense Data analytics Cloud-native analytics platform for embedding AI-powered insights into applications and workflows. - -
Tableau Data analytics Comprehensive analytics platform for data visualization and business intelligence. - -

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Summary

45 Total Subprocessors
7 Countries
16 Categories
49% in United States

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Subprocessors by Category

Biggest overlap with

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