SubProcessorsKnowBe4 Subprocessors
Security
KnowBe4 provides security awareness training and simulated phishing platforms to help organizations manage the ongoing problem of social engineering.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ ✓ | Cloud Infrastructure | Hosting all or part of threat data and service delivery infrastructure | Based on customer selection | Customer provided content, Email Metadata |
| Microsoft Azure ↗ | Cloud Infrastructure | Hosting all or part of threat data and service delivery infrastructure | Based on customer selection | Customer provided content, Email Metadata |
| MongoDB ↗ | Database | Hosting all or part of threat data and service delivery infrastructure | Based on customer selection | Customer provided content, Email Metadata |
| Datadog ↗ | Monitoring | Application/system logging, analytics, and monitoring | US AWS Data Centers | Security logging information |
| Mixpanel ↗ | Analytics | Capture metrics to improve product functionality, aggregated analytics | US GCP Data Centers | Navigation Usage Insights |
| Pendo.io ↗ | Analytics | Capture metrics to improve product functionality, aggregated analytics | Google Cloud Platform (GCP) / United States | Navigation Usage Insights |
| Wiz.io ↗ | Security | Cloud security posture management to ensure the security of KnowBe4 cloud assets | US AWS Data Centers | Configuration and Asset Metadata |
| Okta (Auth0) ↗ | Authentication | Global User Authentication Service | Region of your choosing; either US, UK, EU, AU, or CA | First name, last name, email address, general user identifiers |
| LaunchDarkly ↗ | Developer Tools | Product Functionality and Feature Flag Enablement | US Data Centers | Account Identifiers, Limited Scope User Data |
| ElevenLabs ↗ | AI | Voice and video processing for security awareness training modules. | US AWS Data Centers | Audio samples provided by customers for the creation of training content. |
| Mailgun (Sinch Email) ↗ | Provides mail delivery services for automated alerts/notifications |  United States |
Email notifications to Workspace users | |
| Twilio ↗ | Communications | Provides mobile SMS messages for multi-factor authentication (must be enabled by Customer) | Varies as determined by User | Phone number |
| Hubspot ↗ | Customer Support | Customer relationship management (CRM) | US AWS Data Centers | Customer relationship management information |
| Gainsight (formerly inSided) ↗ | Customer Success | Community engagement platform | US AWS Data Centers | Customer relationship management information |
| Salesforce ↗ | CRM | Customer relationship management (CRM) | US Salesforce Data Centers | Customer relationship management information |
| Zendesk ↗ | Customer Support | Support ticket management | US AWS Data Centers | Customer support data |
| Zoom Video Communications, Inc. ↗ | Communications | Telephony and technology tools for support | United States |
Customer relationship management, Sales enablement, Customer support data |
| Churnzero ↗ | Customer Success | Customer Success | United States |
Customer relationship management information |
| Forethought.ai ↗ | Customer Support | Customer Support Ticket Management | United States |
Zendesk Ticket Data |
| Google Workspace ↗ | Productivity | Customer Support | United States |
Customer Support Information |
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Summary
20
Total Subprocessors
14
Countries
14
Categories
30%
in US AWS Data Centers
Subprocessors by Country
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