SubProcessorsDuffel Subprocessors
Travel Technology
Duffel is focused on democratising the travel industry through the use of easy-to-use APIs, building infrastructure that makes travel accessible for anyone who wishes to sell travel.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Active Campaign LLC | Marketing | Marketing email and automation | US | Customer data |
| Evervault Limited | Payment Processing | Payment processing |  EU |
Cardholder data |
| Fareladder Consulting Services LLC | Customer Support | Traveller support | US | Traveller data |
| Google Analytics | Analytics | User analytics | EU |
Customer / User data |
| Google Cloud Platform | Cloud Infrastructure | Processing and storage (cloud infrastructure) | EU |
Customer / User / Traveller data |
| InTouch CX Inc. | Customer Support | Traveller support |  Canada |
Traveller data |
| Mailgun Technologies, Inc. | Transactional emails e.g. password reset | US | Customer / User data | |
| Meili Travel Technology Limited | Travel Technology | Aggregator for Cars Orders | EU |
Customer / Traveller data |
| OpenAI OpCo LLC | AI | Customer / Traveller Support | US | Customer / User / Traveller data |
| PEGASUS BUSINESS INTELLIGENCE LP D.B.A ONYX CENTRE SOURCE | Payment Processing | Payment collections | US | Customer / User data |
| Posthog Inc. | Analytics | User analytics | US | Customer / User data |
| Segment.io, Inc. | Analytics | User analytics | US | Customer / User data |
| Sentry (Functional Software, Inc.) | Error Tracking | Error reporting and application monitoring (including IP addresses) | US | Customer / User data |
| Slack | Customer Support | Customer support communications | US | Customer data |
| Stream.IO Inc | Customer Support | Customer / Traveller support | US | Customer / User / Traveller data |
| Stripe | Payment Processing | Payment processing (Duffel Payments) | EU |
Cardholder data and Customer KYC data |
| Travelfusion Limited | Travel Technology | Aggregator for Flights Orders |  UK |
Customer / Traveller data |
| Very Good Security | Security | Storage and encryption of cardholder data | US | Cardholder data |
| Zendesk, Inc. | Customer Support | Customer / Traveller support | US | Customer / User / Traveller data |
February 12, 2026
+19 added
- + Active Campaign LLC (Marketing)
- + Evervault Limited (Payment Processing)
- + Fareladder Consulting Services LLC (Customer Support)
- + Google Analytics (Analytics)
- + Google Cloud Platform (Cloud Infrastructure)
- + InTouch CX Inc. (Customer Support)
- + Mailgun Technologies, Inc. (Email)
- + Meili Travel Technology Limited (Travel Technology)
- + OpenAI OpCo LLC (AI)
- + PEGASUS BUSINESS INTELLIGENCE LP D.B.A ONYX CENTRE SOURCE (Payment Processing)
- + Posthog Inc. (Analytics)
- + Segment.io, Inc. (Analytics)
- + Sentry (Functional Software, Inc.) (Error Tracking)
- + Slack (Customer Support)
- + Stream.IO Inc (Customer Support)
- + Stripe (Payment Processing)
- + Travelfusion Limited (Travel Technology)
- + Very Good Security (Security)
- + Zendesk, Inc. (Customer Support)
Summary
19
Total Subprocessors
4
Countries
10
Categories
63%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
Other companies using the most of the same subprocessors
Common in your industry
Top subprocessors used by other Travel Technology companies