SubProcessorsDualoo Subprocessors
SaaS
Dualoo is a data processor that engages sub-processors to process personal data.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Intercom ↗ | Customer Support | Our support uses the Intercom chat for enquiries and uses other functions for customer information (e.g. to inform about updates) |  USA |
- |
| Cloudflare ↗ | Cloud Infrastructure | Dualoo uses Cloudflare’s Content Delivery Network to improve availability and performance and to fend off DDOS attacks. | Worldwide | - |
| Cloudflare (Turnstile) ↗ | Cloud Infrastructure | We use Turnstile CAPTCHAs to prevent automated bot submissions. | Worldwide | - |
| Friendly Captcha ↗ | Security | Dualoo uses Friendly Captcha to protect against automated access (bots) and to ensure that form entries come from real people. |  European Union |
Minimal technical data such as IP address and browser information |
| Elastic ↗ | Data Platform | Dualoo uses Elastic to centrally collect, process and provide all system and application logs – as well as to continuously monitor the servers and application performance. | European Union |
- |
| Google Workspace ↗ | Productivity | We use Google e-mail, calendar, Meet etc. for productive work. | USA |
- |
| Google Analytics ↗ | Analytics | To prevent Dualoo users from receiving Google Ads advertising & to improve Dualoo. | USA |
- |
| Google Ads ↗ | Advertising | To prevent Dualoo users from receiving Google Ads advertising & to improve Dualoo. | USA |
- |
| Nine ↗ | Productivity | Operation of the Dualoo web application |  Switzerland |
- |
| Infomaniac ↗ | Web Hosting | Operation of the web application | Switzerland |
- |
| ConvertAPI ↗ | Data Platform | Conversion of file types (e.g. generated e-mail attachments, letters and evaluations from Word to PDF). |  Germany |
- |
| Raygun ↗ | Monitoring | Raygun visualizes the log file of Dualoo and makes it easier to find errors in operation. | USA |
- |
| Sendgrid ↗ | Twilio Sendgrid sends and receives emails that the system itself (task management) sends recruiters to candidates and vice versa. | European Union |
- | |
| Salesforce ↗ | CRM | We use Salesforce as a CRM to provide reliable support for sales and consulting processes. | Germany |
- |
| Slack from Salesforce ↗ | Communications | The Dualoo team also uses Slack from Salesforce for internal communication. | USA |
- |
| Atlassian ↗ | Productivity | Atlassian (Jira, Confluence and Loom) support Dualoo in the organization of support requests, projects and internal documentation. | Germany |
- |
| Toolsplus ↗ | Productivity | The add-on links Intercom with Jira so that support requests and chats can be directly linked to the corresponding tickets. | USA |
- |
| Ortto ↗ | Marketing | Ortto (formerly AutopilotHQ) sends the documents and invitations when a download or webinar registration is made. | USA |
- |
| Demodesk ↗ | Productivity | We use Demodesk for online meetings to demonstrate Dualoo or to help with support. | Germany |
- |
| Bexio ↗ | Accounting | Bexio is used to map the entire billing of services to our customers. | Switzerland |
- |
| DynamicX GmbH | Consulting | Dualoo maintains a cooperation with this company. Personal data that is necessary for the collaboration is transmitted. | Switzerland |
- |
| Vangjel Kovaçi | Consulting | Vangjel Kovaçi works as a developer for Dualoo. He is a freelancer and works from Berlin. | Albania | - |
| VisDev | Consulting | Faruk Orhan works as a developer for Dualoo. He is a freelancer and works from Visoko. | Bosnia and Herzegovina | - |
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Summary
23
Total Subprocessors
7
Countries
15
Categories
35%
in United States
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