Elevio Subprocessors
Customer Support
Elevio provides customer support solutions that enhance user engagement and improve customer experience.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | All data processed by Elevio Services | All data processed by Elevio Services | |
| SparkPost | Email metadata (sender, recipients, subject and activity) | Email metadata (sender, recipients, subject and activity) | ||
| Google Cloud | Cloud Infrastructure | Customer name, email and app activity | Customer name, email and app activity | |
| Pusher | Communications | Real-time messages which contain customer name and email | GB | Real-time messages which contain customer name and email |
| Dixa | Customer Support | All data processed by Elevio Services | All data processed by Elevio Services | |
| Dixa Estonia | Customer Support | All data processed by Elevio Services | All data processed by Elevio Services | |
| Solvemate | Customer Support | All data processed by Elevio Services | Germany/Poland/Finland/Spain/Portugal | All data processed by Elevio Services |
| Miuros | Customer Support | All data processed by Elevio Services | France/Spain | All data processed by Elevio Services |
| LaunchDarkly | Developer Tools | Customer email | Customer email | |
| Segment | Analytics | Customer name, email and app activity | Customer name, email and app activity | |
| Sentry | Error Tracking | Error logs which may contain personally identifiable information | Error logs which may contain personally identifiable information | |
| Rollbar | Error Tracking | Error logs which may contain personally identifiable information | Error logs which may contain personally identifiable information | |
| Stripe | Payment Processing | Billing contact name, billing contact email address, card metadata | Billing contact name, billing contact email address, card metadata | |
| ProfitWell | Billing | Billing contact name, billing contact email address | Billing contact name, billing contact email address | |
| ChartMogul | Analytics | Billing contact name, billing contact email address | Billing contact name, billing contact email address | |
| Intercom | Customer Support | Customer name, email and conversations | Customer name, email and conversations | |
| Slack | Communications | Customer name, email, feedback and support tickets | Customer name, email, feedback and support tickets |
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Summary
17
Total Subprocessors
7
Countries
9
Categories
65%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
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