SubProcessorsCrescendoAI Inc. Subprocessors
AI
CrescendoAI provides AI-powered customer experience solutions, including voice assistants and insights.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ PP | Cloud Infrastructure | Speech-to-text, Text-to-speech, real-time conversations |  United States |
Customer Personal Data |
| Deepgram ↗ PP | AI | Automatic speech recognition: call recordings | United States |
Customer Personal Data |
| Elasticsearch ↗ PP | Cloud Infrastructure | Cloud hosting services | United States |
Customer Personal Data |
| ElevenLabs ↗ PP | AI | Text to Speech, Real Time conversations | United States |
Customer Personal Data |
| Google ↗ PP | Cloud Infrastructure | Google Cloud Platform: cloud hosting services | United States |
Customer Personal Data |
| Groq ↗ DPA | AI | Real time conversations, transcripts, and CX insights | United States |
Customer Personal Data |
| Guru Technologies ↗ | AI | AI-powered knowledge platform | United States |
Customer Personal Data |
| HubSpot ↗ | CRM | CRM – manage prospect/customer contact data, track interactions, send sales/marketing/support communications | United States |
Customer Personal Data |
| Microsoft ↗ PP | Cloud Infrastructure | Azure: text-to-speech, real time conversations, transcripts, CX Insights | United States |
Customer Personal Data |
| OpenAI ↗ PP | AI | AI service provider: real time conversations, transcriptions, CX insights | United States |
Customer Personal Data |
| Redis ↗ PP | Database | Cache: transcripts | United States |
Customer Personal Data |
| Salesforce ↗ PP | CRM | Internal communication tool | United States |
Customer Personal Data |
| Soniox ↗ PP | AI | Text to Speech and Real Time conversations | United States |
Customer Personal Data |
| Twilio ↗ PP | Communications | Telephony: voicebot and inbound telephony | United States |
Customer Personal Data |
| Venn ↗ PP | Security | Secure BYO-PC technology | United States |
Customer Personal Data |
| Zendesk ↗ PP | Customer Support | Cloud-based customer service platform: communications content such as cloud recordings or in-meeting chat transcripts | United States |
Customer Personal Data |
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Summary
16
Total Subprocessors
1
Countries
7
Categories
100%
in United States
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