COPC Inc. Subprocessors
Consulting
COPC Inc. provides consulting and certification services for customer contact operations and call centers.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Aflac Life Insurance Japan Ltd. | Insurance | Certified under CX Standard for Customer Operations | Customer operations data | |
| AlasilaCX | Customer Service | Certified under CX Standard for Customer Operations | Saudi Arabia | Customer operations data |
| Alcance | Customer Service | Certified under PIC Standard | Honduras & Nicaragua | Customer service data |
| Annotation, Inc. | Customer Support | Certified under CX Standard for Customer Operations | Contact center support data | |
| Apex America | Customer Service | Certified under PIC Standard | Paraguay | Telephone support data |
| Atento | Customer Service | Certified under PIC Standard | Inbound mobile service data | |
| atmaal | Customer Support | Certified under CX Standard for Contact Centers | Saudi Arabia | Inbound services data |
| Axis Bank Ltd. | Banking | Certified under CX Standard for Contact Centers | Phone banking data | |
| Banco Promerica de Costa Rica | Banking | Certified under PIC Standard | Costa Rica | Customer service data |
| Beijing 7Runto Technology Co., Ltd. | Technology | Certified under CX Standard for Contact Centers | Consumer service data | |
| Beijing Interactive CRM Technology Ltd. | Technology | Certified under CX Standard for Contact Centers | Technical support data | |
| China Mobile Group Guangdong Co., Ltd. | Telecommunications | Certified under CX Standard for Contact Centers | Inbound call program data | |
| China Mobile Online Services Co., Ltd. | Telecommunications | Certified under CX Standard for Contact Centers | Inbound call program data | |
| Chongqing Jumeng Technologies Development Ltd. (Concentrix) | Technology | Certified under CX Standard for Contact Centers | E-commerce service data | |
| Concentrix Corp. | Customer Support | Certified under CX Standard for Contact Centers | Technical support data | |
| Concentrix CVG Malaysia Snd. Bhd. | Customer Support | Certified under CX Standard for Contact Centers | Microsoft Online Services data | |
| Concentrix India Pvt. Ltd. | Customer Support | Certified under CX Standard for Contact Centers | Technical support data |
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Summary
17
Total Subprocessors
10
Countries
6
Categories
29%
in China
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