SubProcessors
Name Category Purpose Country Data Processed
Aflac Life Insurance Japan Ltd. Insurance Certified under CX Standard for Customer Operations Japan Customer operations data
AlasilaCX Customer Service Certified under CX Standard for Customer Operations Saudi Arabia Customer operations data
Alcance Customer Service Certified under PIC Standard Honduras & Nicaragua Customer service data
Annotation, Inc. Customer Support Certified under CX Standard for Customer Operations Japan Contact center support data
Apex America Customer Service Certified under PIC Standard Paraguay Telephone support data
Atento Customer Service Certified under PIC Standard Chile Inbound mobile service data
atmaal Customer Support Certified under CX Standard for Contact Centers Saudi Arabia Inbound services data
Axis Bank Ltd. Banking Certified under CX Standard for Contact Centers India Phone banking data
Banco Promerica de Costa Rica Banking Certified under PIC Standard Costa Rica Customer service data
Beijing 7Runto Technology Co., Ltd. Technology Certified under CX Standard for Contact Centers China Consumer service data
Beijing Interactive CRM Technology Ltd. Technology Certified under CX Standard for Contact Centers China Technical support data
China Mobile Group Guangdong Co., Ltd. Telecommunications Certified under CX Standard for Contact Centers China Inbound call program data
China Mobile Online Services Co., Ltd. Telecommunications Certified under CX Standard for Contact Centers China Inbound call program data
Chongqing Jumeng Technologies Development Ltd. (Concentrix) Technology Certified under CX Standard for Contact Centers China E-commerce service data
Concentrix Corp. Customer Support Certified under CX Standard for Contact Centers Philippines Technical support data
Concentrix CVG Malaysia Snd. Bhd. Customer Support Certified under CX Standard for Contact Centers Malaysia Microsoft Online Services data
Concentrix India Pvt. Ltd. Customer Support Certified under CX Standard for Contact Centers India Technical support data

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Summary

17 Total Subprocessors
10 Countries
6 Categories
29% in China

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