SubProcessors
Name Category Purpose Country Data Processed
Amazon Web Services PP Cloud Infrastructure We use AWS for secure hosting of our platform, databases, and backups. USA Customer data (including personal data) may be stored in AWS data centers.
SingleStore PP Database SingleStore is a cloud-based database solution used for fast data processing and analytics within the Cometly platform. USA Ensures data integrity and performance.
Intercom PP Customer Support Provides customer support messaging, in-app chat, and user engagement services. USA Processes names, emails, and chat content.
HubSpot PP Marketing Utilized for marketing and lead management. USA Stores prospect and customer contact details (e.g., names, emails, phone numbers).
Twilio PP Communications Facilitates email and call tracking services, including system notifications, password resets, and other communications. USA Processes names, emails, and phone numbers.
Slack PP Communications Internal communication tool for Cometly’s team. USA Minimal personal data (e.g., user ID or email) may be referenced during support escalations.
Zoom PP Communications Used for video conferencing and support calls with customers. USA Handles names, email addresses, and any personal data shared during calls.
Klaviyo PP Marketing Sends marketing emails and/or text messages. USA Stores names, email addresses, and phone numbers for campaign management.
Google Ads PP Advertising Integration allows Cometly to send or retrieve ad performance data for attribution and optimization. USA Processes hashed identifiers, ad campaign data, etc.
Meta Ads PP Advertising Integration with Facebook/Meta Ads platform for attribution data. USA Potentially includes hashed emails, IP addresses, click IDs, and location data.
TikTok Ads PP Advertising Used to attribute TikTok ad interactions and share limited event data. USA -
LinkedIn Ads PP Advertising LinkedIn Ads integration for conversion tracking and attribution. USA -
Zapier Automation Automation platform that can pass data (like form submissions, leads) between Cometly and other apps based on user configuration. USA -
June PP Analytics Product usage analytics tool that helps analyze user interactions with Cometly’s dashboard. USA Typically involves anonymized or pseudonymized usage data.
Survicate PP Analytics Collects feedback and survey responses from users or customers. USA May contain names/emails if users opt in.
OpenAI PP AI Occasionally engaged for AI-assisted source detection. USA Minimal technical data (e.g., truncated IP, device info) may be shared; no direct personal identifiers.
xAI PP AI If a user engages with the AI Chat feature, anonymized ad and conversion data may be submitted to xAI to generate marketing insights and recommendations. USA This includes campaign performance data, event types, and conversion metrics—never personal information such as names, emails, or any user-identifying details.
Anthropic PP AI Ad and conversion data may be shared with Anthropic only when a user interacts with the AI Chat feature. USA The data is strictly limited to anonymized campaign and conversion performance details, and does not include any personal identifiers.
Stripe PP Payment Processing Payment processing services for subscription billing. USA Stripe may store billing information (credit card numbers, billing addresses), while Cometly only sees minimal info (e.g., last four digits, status).
FirstPromoter PP Marketing Tracks affiliate and referral commissions. USA Stores affiliate account data (name, email, payout information).
GitHub PP Developer Tools Code repository for our software development. USA Occasionally minimal user info (e.g., reference IDs) may appear in logs or commit messages, but we aim to exclude personal data.
Webflow PP Website Builder Website development platform used for hosting front-end marketing pages. USA May process minimal contact form data if used for certain pages.
CloudFlare PP Cloud Infrastructure DNS and content delivery network (CDN) that helps secure and accelerate our website. USA May process IP addresses and basic logs.
ClickFunnels PP Marketing Used for certain landing pages or funnels. USA May process lead data (names, emails, etc.) on sign-up pages.
Linear PP Project Management Project management tool for internal issue/task tracking. USA Occasionally may see user IDs or emails in bug reports, but not intended for storing personal data.
PandaDoc PP Documents For sending and signing contracts electronically (e.g., NDAs, custom deals). USA Processes names, emails, and contract details.
ChurnKey PP Customer Success Churn prevention software used to manage and analyze cancellations or retention. USA May process user email, subscription ID, or reason for cancellation.
Google Workspace PP Productivity Cometly’s corporate email and productivity suite. USA Internal emails and document collaboration may include user details if relevant to support or account management.

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Summary

28 Total Subprocessors
1 Countries
16 Categories
100% in United States

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